Leap Credit provides a wide range of installment loan products for customers' daily financial needs. Apply today to see if you are qualified!
Leap Credit (leapcredit.com) has 347 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Investments & Wealth · Conyers, Georgia
Excellent
Investments & Wealth · Atlanta, Georgia
Excellent
Investments & Wealth · Marietta, Georgia
Excellent
Investments & Wealth · Atlanta, Georgia
Excellent
347 approved reviews, newest moderated first
customer
I have paid off my loan months ago and you have for 2 months you have debited my account again. However, you did credited it back, you first debit caused insufficient checks on my account. all of this when pandemic was going on.
Response from Leap CreditJun 3, 2021
Hello! We are sorry that your experience with us was less than perfect. Please feel free to call us at (888) 532-7842 so we can address your concerns further.
customer
taken a large amount without my permission
Response from Leap CreditApr 20, 2021
Hello! The signed loan agreement is sent to all our customers and is available through the online website to view has all the information regarding ACH drafts, payment schedule, and fees. Please don't hesitate to call us at (888) 532-7842 or email us at [email protected], and we will be more than happy to review this information with you and address any concerns.
Brent B.
Absolutely do not use this company, loan has been paid off for years. Continue to get letters, stating past due. Verified loan paid off. And today they are taking money from my account. Call and they say it’s a computer mistake!!! This is so unprofessional. How do you steal money from people? This is illegal. You caused my bank account to be overdrawn! Never ever use leap credit!
Response from Leap CreditApr 20, 2021
Hello, Brent! We are genuinely sorry for the inconvenience this may have caused. All loans that are paid in full will receive a congratulations email from us stating such. Please feel free to call us at (888) 532-7842 any we would be more than happy to discuss your concerns further.
April J.
I wish they would allow 0 stars. This company is a total FRAUD. I just wrote a complaint about this company drafting my account, and yet they did it again this month. They should be CLOSED DOWN for the crap they do. I NEVER applied for a loan; money was put in my account that I never applied for 2 years ago. Fast forward, and they are still drafting my account. In March, they claimed it was a computer glitch and that they would get rid of my information, and yet this month, they drafted my acct again but couldn’t think of an excuse this time. Understand I NEVER applied for a loan with this company. They are quick to issue an apology for their fraudulent behavior, but the behavior is still the same.
Response from Leap CreditApr 14, 2021
Hello, April! We are genuinely sorry for the inconvenience this may have caused. We canceled the loan and issued a refund for the most recent transaction. Please feel free to call us at (888) 532-7842 if you have any more questions.
Charles K.
Do not use this loan company. I do not care how many positive reviews. After the last time they took money and I got that reversed, they did it again. AGAIN, DO NOT USE THEM.
Response from Leap CreditApr 14, 2021
Hello, Charles! We are genuinely sorry for the inconvenience this may have caused. We have issued a refund for the most recent transaction. Please feel free to call us at (888) 532-7842 if you have any more questions.
customer
Obtaining a loan was fast and easy. Great customer service.
Response from Leap CreditApr 14, 2021
Hello! We genuinely appreciate this great review! Leap Credit prides itself on making sure our process is swift and effortless. If you ever need any assistance again, please don't hesitate to call us at (888) 532-7842 or email us at [email protected], and we will be more than happy to assist you in any way we can.
Disappointed
Customer Service needs to be addressed. Clearer on english speaking reps. Cold hard facts.
Response from Leap CreditApr 14, 2021
Hello! Here at Leap Credit, we are an equal opportunity employer, and we do not discriminate based on race, color, religion, national origin, sex, physical or mental disability. Our agents are fluent in English as well as other languages. Please feel free to call us at (888) 532-7842. We would be more than happy to address other concerns you may have.
customer
You charge way to much from the amount loan a person borrows from. You rob a person blind. Like for instance when I took out a 1000.00 loan I have to pay 5k back thats highway robery.
Response from Leap CreditApr 9, 2021
Hello! We are sorry your experience with us was less than perfect. Our APR rates, payment schedule, and total amount paid are displayed in the loan agreement for all our customers. We are always looking for ways to improve our product. Please feel free to call us at (888) 532-7842, and we will be more than happy to discuss your account in further detail.