Leap Credit provides a wide range of installment loan products for customers' daily financial needs. Apply today to see if you are qualified!
Leap Credit (leapcredit.com) has 347 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Investments & Wealth · Conyers, Georgia
Excellent
Investments & Wealth · Atlanta, Georgia
Excellent
Investments & Wealth · Marietta, Georgia
Excellent
Investments & Wealth · Atlanta, Georgia
Excellent
Showing 19 reviews with 3 stars · Clear filters
customer
A lot of issues getting approved and funded. Then once funded, they tried to make me submit a payment the next day
Response from Leap CreditFeb 4, 2022
Hello! We are genuinely sorry that your experience with us is less than perfect. We can offer you an extension for the delay in funding. Please give us a call at (888) 532-7842 or [email protected], and we will be happy to walk you through this process.
customer
taken a large amount without my permission
Response from Leap CreditApr 20, 2021
Hello! The signed loan agreement is sent to all our customers and is available through the online website to view has all the information regarding ACH drafts, payment schedule, and fees. Please don't hesitate to call us at (888) 532-7842 or email us at [email protected], and we will be more than happy to review this information with you and address any concerns.
customer
A lifeline when I needed it. Every fast application and the funds came quickly. Thanks
Response from Leap CreditApr 9, 2021
Hello, we truly appreciate this review! Leap Credit prides itself on being there for all our customer's needs and making our process easy and efficient. If you ever need any assistance again, please don't hesitate to call us at (888) 532-7842 or email us at [email protected], and we will be more than happy to assist you in any way we can.
Jenny
Funds are not deposited on my account in next 2 or 3days business day , then after 2weeks they deposited , after they deposited the $1,000, they want me to pay interest $239 in 3days . I was paid off the loan even I did not use it . All proofs are on my account . Even I’m complaint with them they will ignored you . Not recommend!!!!!!!
Response from Leap CreditMar 23, 2021
Hello, Jenny! We are sorry for any inconvenience we may have caused. Our operation hours are from 8:00 am -8:00 pm EST Mon-Fri and 9:00 am - 4:00 pm EST on Sat. Our email is [email protected], and we can receive and respond via text message. We are always looking for ways to expedite funding and improve our product. Please feel free to call us at (888) 532-7842, and we will be more than happy to help you further with your issue.
customer
Loan process was fine until I encountered a problem, then no help or returned calls as promised. I used the payoff Loan in full option and the next day a payment automatically came out my checking account causing an overdraft from my bank. Finally got ahold of someone in customer service to ask for refund of overpayment, but they can't seem to find my loan since it's paid off
Response from Leap CreditMar 16, 2021
Hello! We are sorry for any inconvenience this caused. Our operation hours are from 8:00 am -8:00 pm EST Mon-Fri and 9:00 am - 4:00 pm EST on Sat. Our email is [email protected], and we can receive and respond via text message. The pay loan in full option allows our customers to pay their loan in its entirety without engaging with our customer service representatives. Please feel free to call us at (888) 532-7842, and we will work with you to locate your account and provide you with more detail concerning your situation.
customer
Because every time you try to call this company all you get is a machine talk about there busy and I try every day and it the same thing but let you owe them they pick up .but don't try to call back later casue that darn machine come on.
Response from Leap CreditJan 22, 2021
Hello! We are sorry for this inconvenience. We return all calls within a few minutes of being missed. You can also reach us via email at [email protected] or text message. We will be sure one of our customer representatives reach out to you today to address your questions and concerns. Thank you for being a Leap Credit customer!
customer
Interest too high
Response from Leap CreditOct 5, 2020
We do understand. There are some factors involved in how interest rates are applied to our loans. We are always looking for ways to lower our rates and improve our product. Please feel free to call 888) 532-7842 or email us at [email protected], and we’ll be happy to discuss your concerns in more detail.
Christina T.
The interest was too high and it seemed that I would never get anywhere paying minimum payments. Frustrating but there when I needed it.
Response from Leap CreditSep 9, 2020
Hi, Christina! We do understand. There are several factors involved in how interest rates are applied to our loans. We are always looking for ways to lower our rates and improve our product. Please feel free to call 888) 532-7842 or email us at [email protected], and we’ll be happy to discuss your concerns in more detail.