Leap CreditReviews of leapcredit.com

Response from Leap CreditMay 25, 2020

Hello Aaron, we never like hearing when one of our customers is disappointed with their Leap Credit experience. Our review of an account does take time to ensure we investigate the case properly. After a review of the account, the payment made did not pay off the loan. We will contact you as soon as we can so we can chat with you about your concerns, or if you’d prefer, call us at (888) 532-7842 or email us at [email protected].

Response from Leap CreditMay 21, 2020

Hi Michele! Thank you so much for the wonderful review. We always love to hear about our customer’s experiences with Leap Credit. We try to make our loan application process as convenient and straightforward to use as possible. Thank you for being a loyal Leap Credit customer. We look forward to continuing our relationship with you!

Response from Leap CreditMay 22, 2020

We are sorry to hear this! There are multiple reasons the payment amounts might defer throughout the payment schedule, but this only occurs for customers who have missed payments or are behind with payments. Here at Leap Credit, we are always looking for ways to improve our product. We value you as a customer and certainly appreciate your business. Please feel free to call (888) 532-7842 or email us at [email protected], and we will outline the process in more detail.

Response from Leap CreditMay 19, 2020

Hi Jackie, we do have a cancellation policy. Our policy allows a loan to be cancelled within 3 business days of signing the loan without any charge. We are always here to address any outstanding questions or concerns you may have. Please give us a call at (888) 532-7842 or email us at [email protected]. We look forward to speaking with you!

Response from Leap CreditMay 19, 2020

We do understand. There are a number of factors involved in how interest rates are applied to our loans. We are always looking for ways to lower our rates and improve our product. Please feel free to call 888) 532-7842 or email us at [email protected], and we’ll be happy to discuss your concerns in more detail.

Response from Leap CreditMay 19, 2020

We are genuinely sorry for the confusion. We would love to walk you through your loan agreement and the payment schedule to clarify any confusion. Please give us a call at (888)532-7842 or email us at [email protected].

Response from Leap CreditMay 19, 2020

First, thank you for being a Leap Credit customer. We appreciate your kind words and always strive to provide the best customer service possible. We always love to hear about our customer’s experiences with Leap Credit. We look forward to being your trusted financial partner again in the future.

Response from Leap CreditMay 19, 2020

Hi, Tonya. The payment debited from your account is for a missed payment. There are outstanding payments on your account, which we have waived late payment fees for. Please note that these are not extra debits, these are payments that bounced in the past. We would be more than happy to discuss the details of your account further, please call us at (888)-532-7842 or email us at [email protected].