Fred
The crew was very good at what they do
The crew was very good at what they do. It would have been nice to have at least one person that spoke English.

Maintain Your Independence at Home Learn More Explore our stair lifts and other mobility solutions to see why a Leaf Home Stair Lift installation makes all the difference. Life is full of uncertainties, but whether you can stay in the home you love shouldn’t be one of them. Offering direct-to-consumer in-home comfort solutions, our team provides well-deserved peace of mind to families, caretakers, and anyone caring for a loved one. Leaf Home Stair Lift transforms homes through high-quality accessibility solutions that improve independence by providing a variety of customizable options such as power swivel seats and power folding footrests for both straight and curved staircases for indoor and outdoor spaces. With products backed by limited lifetime warranties, flexible payment options, and hassle-free installations, the Leaf Home Stair Lift team prides itself on making home upgrades easy.
Leaf Home Stair Lift (leafhomesafetysolutions.com) has 1,550 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Fred
The crew was very good at what they do. It would have been nice to have at least one person that spoke English.
KEN
Workers were on time and immediately went to work and worked non stop until the job was done. Unfortunately they arrived with the wrong color panels. Communication was a little difficult as none of the initial crew spoke english. The crew chief who did speak good english was contacted and the correct panels were brought to the work site. The removal process of the old tub began in the meantime. Final product was acceptable but a lot of caulk was used to fill gaps. Some caused by squareness issues with the original construction, which is not their fault,but a better job of fitting could have been performed. Others resulted from not working with accessories such as shelves to get a better fit. Shelves could have been ground of cut to better match the corner angles than they do which would have resulted in a much smaller caulk seam. Also clean-up was not as pristine as presented by the salesman. The room was simply swept with a broom. a pile of debris was left in the crawlspace under the construction.
Response from Leaf Home Stair LiftMay 16, 2023
We certainly appreciate your feedback, Ken. When our customers voice their concerns, we do take note. Your situation is not our standard, and we will share this information with our team to minimize issues like this in the future. Please contact us at 866-320-5477 if you would like to share any additional details we can take into consideration.
rekhae
The sale rep was very professional and he definitely connected with us.
Response from Leaf Home Stair LiftMay 15, 2023
Thank you for the 5-star review!
Vyvyan W.
We had a great experience with your company! The representative explained everything about the product in detail, and he was very friendly! The intallation was quick and the installer was also very friendly and thorough. We highly recommend you, and thank you from the bottom of our hearts. Our new stairlift is truly a blessing!
Response from Leaf Home Stair LiftMay 15, 2023
Thank you for your kind words and recommendation, Vyvyan!
MICHAEL J.
On time arrival. Quick install. Didn't clean up before leaving. Incorrectly located lift track brackets and had to drill more holes in stairs than necessary. I found the error after they left. They should have brought it to my attention before leaving.
Response from Leaf Home Stair LiftMay 10, 2023
Thank you for the 5-star review, Michael!
R B.
They don't pay the installers that work for them
Response from Leaf Home Stair LiftMay 10, 2023
We pride ourselves on our professional service, but we can’t find any record of you in our system. If you have any questions or concerns, please contact us at 866-320-5477.
Donna
Love my new shower, it’s beautiful and functional!
Response from Leaf Home Stair LiftMay 8, 2023
We are so glad to hear that you had a wonderful experience, Donna!
Kelly M.
They were on time and did a very good job on the installing the stair lift.
Response from Leaf Home Stair LiftMay 8, 2023
Thank you for the 5-star review, Kelly!