Leaf Home Stair LiftReviews of leafhomesafetysolutions.com

Very good service

I cannot fully tell you the final result for I’m still waiting for my shower door. As far as the shower itself I’m pleased, but for a safety feature the floor of the shower is quite slippery and without the hand holds I would not be comfortable. As far as the first person to come out I really feel that their presentation lacked. The second person to come and measure, I wish I would have had another person with me I wasn’t sure what his thoughts were. (A 80 something year old lady who has never done this doesn’t get it) I took their word for it. As far as the person that came to install said shower - he was a very nice talkative man and said that’s what they told me to do. I was not impressed with him. Said the job would be maybe a day and a half but ended up three days. The second installer fixed the shelf and added the second and measured for the door. He gave me the impression that he knew what he was doing. Other than that I do like the shower.

I did not get the wrap around stairlift I was originally sold, because the man that came out to do the measurements said it wouldn't fit. Even though I was reassured that it would multiple times by the sales rep. When they installed two separate stairlifts the top lift stopped even with where the lift they told me wouldn't fit would've. I called them on it and they blamed the installer saying the rail was as long as it should have been and had him come out and lengthen it. Don't get me started on how bad a job the installer originally did. They where cheaper than anyone else, so I guess you get what you pay for.

Shower curtain rod cut to size but too short and it will not stay up. Falls down while taking shower and neat impossible to get to stay in place. Also trip replaced at base of shower was broken with rough edges and not cut cleanly. Left shovings and shrapnel all over driveway. Actual shower looks good.

The installer didn't use any plumber's tape on any threaded joints, cross threaded one joint, and when I turned on the water, everything in the bathroom got wet, except the shower. I called and he was supposed to come fix the problem, however, he was a no show and didn't even bother calling, although he told his boss that he did. I won't be doing any more business with Leaf.

We feel that it was overpriced, but that's on us. We've never been impulse buyers. The corner shelves are too small. Not sure that the adjustable bar will be of much value. The shower head has 5 settings but not one offers enough water pressure. The hose isn't long enough to reach the chair. I do feel that the installer did a sturdy install.

We love our new shower. Our installer was very good, did a wonderful job of installing the shower. He worked fast and cleaned up after himself well. Overall very happy with our purchase.

Job is not complete. Waiting to hear from service department!