Leaf Home Stair LiftReviews of leafhomesafetysolutions.com

Great job,friendly people,love it,great just what we needed,on the expensive side,thanks,Nancy

The stair lift is great. The guy that installed it was very friendly and explained it well.

it was perfect everything went well beginning to the end

End result - nice, but not an easy process like we thought it would be & expensive. We bought a condo, needed our stand alone shower replaced. The scheduled appt. with Leaf salesman was lengthy & high pressured. When we wanted to think about it & possibly shop around, we were pressured to make a decision & told it would cost us an additional amount if we didn't sign that night. Salesman said Leaf had the best price, turn around 3 wks & that all items were in stock. We signed. It took 14 days just for the contractor to come out, he cancelled the day scheduled as his coworker called off, so we had to clear our schedule twice for the contractor. Then he told us what we ordered wasn't in stock & the salesman should of known. We did get an upgrade, that was nice. It took 4 wks to get the shower installed & it took 3 days to install, which we thought would take one day, so again we had to clear 2 more days to be home during the work. We had to buy mudd, drywall & paint above the shower (we have 10 ft ceilings) but the installer did end up helping with the drywall. The installer did an excellent job, considering he did not have any help & had to carry large pieces through our front door & up steps. In the process though, our new storm door glass was scratched. He also had to cut pieces & used our garage, sending dust all over everything including our car that took time to clean up. One week after install, we called service for an appt. as the shower head didn't work correctly in our small stand alone shower & one shelf didn't stay sealed. On appt. day, service person didn't show up during the time we were told, he called us personally & was rude & hung up during our conversation. Girls at office, were great! Ended up having to wait until the next week to get another service person to come out & replace shower head with one that we had bought ourselves, plus reseal the shelf. Not sure we would ever do this again considering how expensive it was for a pre-fab, not custom look, & all the hassles.

Leaf is committed to making sure the job is done right and the customer is satisfied.

I had given up on getting a walk-in shower installed to replace a very old tub/shower combo when I got a call from a Leaf Home Safety Solutions salesman who said he had access to some discounted installations that had to be moved out of his warehouse in Norcross, Georgia, I believe. We talked about what was available and the price, which was down $3000 from the offers I had given up on because they were too pricey or came with long delays before installation. I talked to a salesman who visited me at my home. He took pictures and measurements and I picked the shower and add-ons I wanted. A project manager came by a day or two later to make sure he understood what was involved in the job. He told me his crew would install the shower a few days later. They did a beautiful job.

The installation was completed and there were many changes from the way it was presented and confirmed by the construction coordinator, I have attempted on three occasions to get a response from them to correct or compensate me for changes made, no response to date

The whole experience was great. From the salesperson to the workers who constructed my new shower. Everyone was professional. The work was finished in a timely manner and I am throughly enjoying my new shower.