LeadMailbox Reviews | Read Customer Reviews of leadmailbox.com

LeadMailboxReviews of leadmailbox.com

4.9180 reviews
Sales & Marketing
Redondo Beach

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LeadMailbox

About LeadMailbox

To help you engage in meaningful, progressive conversations with new prospects, old prospects, and past clients so that you gain new business transactions resulting in revenue and other benefits to you andyour company. Golden Rule of Lead Management: Our advised approach as you interact through automation trying to gain new business is to use all legal forms of electronic contact such as telephone calls, emails, SMS messages, Ringless Voice Messages, and more, but be sure you are within compliance guidelines and don't attempt any form of communication if you yourself would not like that done to you. We serve all industries with a flexible Lead Management (also serves as a CRM - Customer Relationship Management) online service that is one of the oldest around, if not the oldest--since 2003. We are complimented for our excellent service (see the Trust Pilot on our website) and simplicity of operation. Clients who left to try fancier yet more expensive services have returned with comments such as, "you have the best customer service", "your system is so easy to operate compared with other systems," and "it provides everything we really need." Bullet Points of Features:* Month to month - no long term contract required* Per seat charges* Import or Export CSV files* Direct POST from Lead Providers* Interface with Leading Loan Origination systems* Customizable database field structure* Email Drip Campaigns* Mass Email* SMS services* Automatic Unsubscribe* Auto Dialer with Voice Message Service* Interface with Outside Services and other CRM systems* Live telephone support* Daily support online webinars* Share files with marketing partners* Triggers do work for you an night* Add more sales agents at any time* Local presence dialing* Interface with Telemarketing services - live call transfer* Animated Videos* Videos* HTML using pictures logo and more* Modifiable, Flexible, Customizable* Standard Email Templates that can be modified to suit your situation* Standard SMS Templat

LeadMailbox (leadmailbox.com) has 180 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.

Also known as: leadmailbox.com
Website: leadmailbox.com
Category: Sales & Marketing
Location: Redondo Beach
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 97% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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LeadMailbox reviews

180 approved reviews, newest moderated first

Jim
Apr 24, 2025
Great customer service
Great customer service
Response from LeadMailboxApr 24, 2025
Thanks, Jim! It's good to know we are on target in achieving our goal of the best possible customer service we can deliver.
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David
Feb 27, 2025
Spencer and his team are great and…
Spencer and his team are great and efficient!
Response from LeadMailboxMar 3, 2025
David, All of us try to have a great "bedside manner." At the same time it is common for us to resolve an issue within 15 minutes to an hour at most. Thank you for noticiing!
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Robert H.
Feb 3, 2025
Dear Lead Mail Box Team,
Dear Lead Mail Box Team, I hope this message finds you well. I wanted to take a moment to express my heartfelt thanks to your entire team for the exceptional service you have provided. I have had such a positive experience working with your company, and I truly appreciate the professionalism, efficiency, and reliability you've shown. Your dedication to delivering top-quality solutions is evident, and it has been a pleasure collaborating with you. I look forward to continuing our partnership and seeing all the great things we can accomplish together. If there’s anything further needed from my end, please don’t hesitate to reach out. Thank you again for being such a great company to work with. Best regards, Darren
Response from LeadMailboxFeb 3, 2025
Darren, Thank you for your appreciation and for noticing our hard work on your behalf (and on behalf of all our clients.) Particularly you noticed: professionalism, efficiency, and reliability, as well as our dedication to deliver top-quality solutions. THANKS AGAIN FOR NOTICING!
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Kurt Twin City L.
Dec 10, 2024
Very good people here Bob personal…
Very good people here Bob personal service king!! Thank you NO BOTS or AI I love it!
Response from LeadMailboxDec 10, 2024
Thanks, Kurt. As we discussed on the call, BOTS and AI cannot match the personal service of a real person. For simple questions, maybe, but most support questions entail more than simple answers. Have a good day!
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Lorne
Oct 23, 2024
LeadMailbox is well supported and has…
LeadMailbox is well supported and has been a really functional CRM for us.
Response from LeadMailboxOct 23, 2024
Thank you, Lorne. Our development team has tried to keep it simple and our support team tries to be prompt. Based on ratings such as your, our support team continues to be successfully prompt.
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Phil
Sep 17, 2024
The support team at Leadmailbox is the absolute best!
The support team at Leadmailbox is the best in our industry hands down. I've been a broker for almost 10 years and have had 5+ different CRM's from jungo to bonzo to hubspot to insellerate, and every one of their customer service is not comparable to the leadmailbox team. Their ability to tie into any lead provider is their specialty and also if you need any field name adjusted or any help with ensuring your lead data accurately flows in from the thousands of providers, this company is the best at making that happen. On top of that, their system is easy to use and very functional for any loan officer.
Response from LeadMailboxSep 22, 2024
Phil, I know the entire Team here at LeadMailbox works hard to serve our clients with the best possible support anyone could provide. Getting this type of 5-Star Review from you really makes it worthwhile. You covered just about everything and to say we better our top competition means a lot. THANK YOU! And also thanks for the special mention about our TECH TEAM. They are the best and we have been integrating with lead providers far longer than any of our competitors. Glad you highlighted them. Thanks again for calling attention to our service and for acknowledging that we best our competitors.
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Brian
Jul 31, 2024
Great lead management system
Great experience white glove service highly recommended!
Response from LeadMailboxJul 31, 2024
Thank you, Brian! That's the first time we have received a "white glove" rating in addition to 5Stars. We work hard to be sure everyone gets "white glove" service. Thank you for the recommendation too!
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Artem M.
Jun 6, 2024
Simply the best!!!
I have worked in the mortgage industry over 20 years, used many different engines to deliver my leads and manage them, LeadMailbox, along with their superior team led by Spencer, Dave, Barbara and Bob are simply the best! Very professional, always available, anything you need is right there for you! I could not be happier in our decision to use LeadMailbox for the last few years, no need for anybody else…:-)
Response from LeadMailboxJun 6, 2024
Thank you, Art, for recognizing our efforts on your behalf for quick, human, live, responses to your requests for assistance. It's important to us to keep you moving on your marketing. We realize that we are an important part of your team and take that role seriously.
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