James
Great CRM
easy to work with the staff is extremely helpful
Response from LeadMailboxMar 1, 2024
Thank you, James, for your review. Our staff provide LIVE support (not bot support) and the best among our competition.

To help you engage in meaningful, progressive conversations with new prospects, old prospects, and past clients so that you gain new business transactions resulting in revenue and other benefits to you andyour company. Golden Rule of Lead Management: Our advised approach as you interact through automation trying to gain new business is to use all legal forms of electronic contact such as telephone calls, emails, SMS messages, Ringless Voice Messages, and more, but be sure you are within compliance guidelines and don't attempt any form of communication if you yourself would not like that done to you. We serve all industries with a flexible Lead Management (also serves as a CRM - Customer Relationship Management) online service that is one of the oldest around, if not the oldest--since 2003. We are complimented for our excellent service (see the Trust Pilot on our website) and simplicity of operation. Clients who left to try fancier yet more expensive services have returned with comments such as, "you have the best customer service", "your system is so easy to operate compared with other systems," and "it provides everything we really need." Bullet Points of Features:* Month to month - no long term contract required* Per seat charges* Import or Export CSV files* Direct POST from Lead Providers* Interface with Leading Loan Origination systems* Customizable database field structure* Email Drip Campaigns* Mass Email* SMS services* Automatic Unsubscribe* Auto Dialer with Voice Message Service* Interface with Outside Services and other CRM systems* Live telephone support* Daily support online webinars* Share files with marketing partners* Triggers do work for you an night* Add more sales agents at any time* Local presence dialing* Interface with Telemarketing services - live call transfer* Animated Videos* Videos* HTML using pictures logo and more* Modifiable, Flexible, Customizable* Standard Email Templates that can be modified to suit your situation* Standard SMS Templat
LeadMailbox (leadmailbox.com) has 180 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Sales & Marketing · Wilmington, Delaware
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Sales & Marketing · Walnut, California
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Sales & Marketing · Minneapolis, Minnesota
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Sales & Marketing · New York, New York
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Showing 5 reviews with 4 stars · Clear filters
James
easy to work with the staff is extremely helpful
Response from LeadMailboxMar 1, 2024
Thank you, James, for your review. Our staff provide LIVE support (not bot support) and the best among our competition.
Joy C.
There were a few glitches especially with SMS confusion.
Response from LeadMailboxDec 29, 2023
Joy, sorry for the glitches, in SMS especially. I trust our strong support team got things straightened out for you right away. Just a note about SMS. It is going to be a bit confusing for awhile, but not necessarily because of LeadMailbox, but more because of the FCC/TCPA compliance rulings that are imposing more restrictions on sending SMS messages.
Joshua D.
Working with leadmailbox has been great especially when it comes to integrations. Very easy to work with. Crm could use some filters for better lead management but the ease with integration makes me not care about filters
Response from LeadMailboxApr 24, 2023
Joshua, we are glad you like the ease of integratioin. We have been integrating with other companies since 2003 and are specialists at it. Thank you for noticing and for the very nice rating.
Robert
I have been in the mortgage biz many years and this works perfect for the rapid lead generation required in this industry.
Response from LeadMailboxDec 31, 2020
Thanks for your kind rating, Robert. I recognize that you have been with us for over a year now, unless I am mistaken. You have been able to evaluate our support and performance for quite some time and still ranked us high. We appreciate it and will continue our efforts to bring the highest level of service to our clients.
Dean
Bob was patient and helpful with my issue. The only reason I provided 4 instead of 5 stars was that I received an e-mail in the morning and was told we could get help quickly, but I had to reach out a second time at the end of the day to get service. Thank you for the great service.
Response from LeadMailboxOct 9, 2020
Dean, on behalf of the entire LeadMailbox team, we are sorry if the delay caused you any inconvenience, but do appreciate your 4 Star Rating.