Natiesha Wray H.
They Just Didn't Deliver :(
They Just Didn't Deliver :( I cautiously decided to work with Lead Elite to handle some lead generation for my real estate business in South Florida. I saw good reviews on Trustpilot and wanted to stir up business while I waited for new transactions to close. I initially spoke via Zoom with Josh/Abdulla, and he convinced me that I would get great leads within 10 days. There was an initial setup fee, but since they charged once I closed a transaction, I figured if it didn't work, we would both lose. Over the next few months, I received poor lead after poor lead. These people had lied about their names, were difficult to reach, or were just not ready to actually purchase a house. I am so disappointed with the results because it was a great waste of time and money for me. I gave them two stars because when I wrote extensive notes on each lead, they responded every time with more promises that it would get better. Everyone in the office was pleasant and very quick to respond, but despite their courteous behavior, I still didn't get what I trusted them to do: find me closable leads to generate business.
Response from Lead Elite LLCAug 28, 2024
Hi Natiesha, thank you for sharing your experience with us. We are genuinely sorry that the outcome did not meet your expectations, and we appreciate your patience as we worked to address your concerns. While we understand your frustration, we feel that your feedback is somewhat unfair. At least three of the leads we provided were highly connected and motivated prospects. We made every effort to respond to your concerns promptly and ensure that adjustments were made to improve your results. We value transparency and work hard to deliver quality leads, but we cannot guarantee that every prospect will ultimately decide to proceed, as this is beyond our control. We do appreciate your recognition of our team's responsiveness and professionalism, and we will continue to refine our processes based on feedback like yours. We hope you will consider giving us another opportunity in the future. Best regards, Team Lead Elite