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Le VPN (le-vpn.com) has 431 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Paul
I have twice had problems downloading and connecting to Levpn and on both occasions the advice I was given was prompt and enabled me to complete the connection and use the app.
Response from Le VPNAug 17, 2019
Hello Paul, We are happy that you managed to make it works. Thank you for this kind message. Regards, Le VPN Team
Brian T.
I have had 2 different VPN in the past and this one is far the best. If there is a problem connecting you send an email, and within 2 hours they have responded and resolve the issue, in plain English . Thank you Le-VPN For all your patience and good service
Response from Le VPNJul 25, 2019
Hello Brian, We try our best to answer our customers in a reasonable time, and we are happy you noticed it. Thanks so much for your review! Regards, Le VPN Team
Sandie G.
Thank you Chris, great as always!!
Response from Le VPNJul 25, 2019
Hello Sandie, Thank you for this kind comment! Regards, Le VPN Team
Dino
When it works it's fine, it doesn't always work. Several attempts needed to actually connect. Latest record is 15 tries! When it does connect it seems ok but for the 3rd time in a month it stops during use and UK sites report I'm out of the UK. Poor response from support or the Twitter site. They always assume it's the user's fault. Next day, it's working again with no changes at my end. Avoid MPN was fine, what happened?
Response from Le VPNApr 30, 2019
Hello, We are concerned about your issue and want to see it fixed. We are very sorry that you experienced a bad experience from our support, and I will be very happy to take care of your request if you want to open a new ticket, mentioning that your question is relative to an online comment. Head of Le VPN Client Service Team
Mr J.
hAD NOTHING BUT TROUBLE SINCE SWITCHING FROM MPN been weeks of me having to do fixes that dont work I am not tech savvy thats why i used MPN for ease now all i get is do this do that things i dont understand so have moved to UK EX PAT no mucking about straight in no probs
Response from Le VPNApr 18, 2019
Hello, Thank you for this comment which will help us to improve our service. We are very sorry that you suffered a negative experience with our support and we will learn from it. Head of Le VPN Client Services team
Mpnuser
Terrible service, I use to use MPN for 10 years and I had no problems. Now this service is awful after 10 minutes it disconnects. Simetimes shorter. So fed up with it. I have never been so angry at a poor service, support is none existent.
Response from Le VPNApr 18, 2019
Hello, We are very sorry to hear that, and you're totally right, the service is not designed to stop every 10 mn. I will be very happy to help you with fixing this issue if you would like to open a new ticket mentioning your Trustpilot comment. We apologize for this negative experience but would like to thank you for your comment which helps us improve our service. Head of Le VPN Client Services team
Lisa M.
excellent services i use it without any problem.
Mike O.
I have had an excellent experience with their products and service
