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Le VPN (le-vpn.com) has 431 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Paolo
Great response and help from the support team !! Thanks guys !!
Response from Le VPNOct 16, 2019
Hello Paolo, You are very welcome! We are happy that your issue is now solved. Thank you for your comment! Regards, Le VPN Team
Ersser
I had an billing query which was resolved to my satisfaction within hours of raising a ticket. Excellent service!
Response from Le VPNOct 16, 2019
Hello Ersser, We are happy you had a great experience with our support! Many thanks for your comment, and don't hesitate to reach us if needed. Regards, Le VPN Team
Ludovic L.
Je recommande vivement ce VPN, une question d'ordre administratif rugalisée en quelques heures, facilité d'utilisation, que du positif...
Response from Le VPNOct 14, 2019
Bonjour Ludovic, Nous essayons de garder un temps de réponse acceptable, et nous sommes heureux que vous l’ayez remarqué. Merci pour votre commentaire. Cordialement, L'Equipe Le VPN
Simon P.
Excellent detailed and quick responses around the clock when I have any problems connecting, wherever I am in the world. Highly recommended, especially for the technically illiterate like myself.
Response from Le VPNOct 14, 2019
Hello Simon, I remember your issue, and I'm very glad we fixed it! Thank you for your kind comment. Regards, Le VPN Team
Guest
I had problems getting the app to open. Chris logged on to my machine and got the software working. An excellent job with a great deal of patience on my old computer. Thanks very much for your help. Peter
Response from Le VPNOct 7, 2019
Hello Peter, We are happy that your problem has been solved. Don't hesitate to come back to us if you have any other questions. Regards, Le VPN Team
Pete K.
I had an issue with my speed when connected, emailed on a Sunday and received a response within a couple of hours. My issue was rectified quickly and more importantly, first time. Excellent service Chris, Many thanks
Response from Le VPNOct 7, 2019
Hello Pete, We are trying our best to understand and solve our customers' issues even on Sundays! Many thanks for your comment. Regards, Le VPN Team
Leonard W.
excellent service & patience from support from chris.
Response from Le VPNOct 7, 2019
Hello Leonard, We are happy you had a good experience with our support service! Regards, Le VPN Team
jaffa M.
After contacting customer services regarding the slowing down of my internet when using the vpn they took me through all the stages to help me get things sorted. Totally satisfied with their service and patience. Alistair
Response from Le VPNOct 7, 2019
Hello Alistair, Yes, I remember this request, I hope you're now enjoying our services with your much more better bandwidth! Regards, Le VPN Team
