LD ProductsReviews of ldproducts.com

I returned cartridges that I purchased because my printer died while the cartridges were in route. I called LD and they told me to ship the ink back and I would get a full refund. I sent the inks back and got a delivery confirmation from USPS. After a month of no refund I called back and they said that the inks were received and a full refund would be issued. i even got an email that said a full refund would be issued.. the ink was paid with free shipping. Now they have shorted me and said they are taking out for shipping. Taking out for shipping is NOT a full refund. A full refund is what I paid. This is a classic bait and switch. With everyone I had contact with about this refund, no one mentioned taking out for shipping. As a matter of fact my email said I would be refunded the exact amount I paid. Beware this company. 100% guarantee satisfaction they claim is NOT 100%.

I purchased a set of HP ink cartridges and they are not recognized by the printer. LD will not take the black cartridges back and will not pay for return shipping on the others. Their web site says they have a satisfaction guarantee, but nothing could be further from the truth. RUN FROM THIS FRAUD and buy on Amazon. Way cheaper and returns are welcome. Lesson learned!

This is a dishonest business that is best avoided. The business is based on providing generic ink and toner, but they frequently misrepresent which of their products will fit your printer. All complaints aremet with an offer to replace the product that does not work, yet without fail the replacements are the same incompatible item. When asked to send something that works instead, they say it is against policy to replace an item with something different. They will offer a refund to get you off the phone, but the checks never arrive. IRL a local Attorney General would shut them down. The get away with this pattern of criminal behavior because it is the internet.

BEWARE using their inks. Not only does it not work after HP updated firmware restricting 3rd party inks, their ink BRICKED my brand new printer into a error code cycle that can't be fixed. My near $300 printer became trash. Customer service is a joke. I ordered the ink in Dec 2021, it took over a month to get it, and I'm still fighting for a refund. They won't provide a return label to return their junk items. I keep getting the run-around treatment. Therefore I'll dispute the transaction. STAY FAR AWAY if you don't want headache and huge losses! If you buy from them, be ready for a broken printer and be ready to fight for a refund.

On November 16, 2021 I ordered a large number of printer ink From LD Products. When the order arrived, I was short one yellow ink cartridge. I wrote and called to complain, but all I got was "WE'RE SO SORRY". After waiting a couple of weeks, I called again. They assured me that they would send the cartridge. Today which is December 20th, 2021, I received an ink cartridge for my printer. Everything was fine, but the color of the ink cartridge was BLACK. This isn't the first time this company has screwed up my order. They seem to send whatever they want. I asked what they had working in their shipping department and suggested they hire AMERICAN workers that can read, write and understand "ENGLISH" instead of the New Dehli type Indian that I can never understand even though they swear they're speaking English. In conclusion, I told them that I will no longer do any business with them. Hope whoever reads this has better luck with LD Products,.

I was using this site ,but from my last order i had problems with return they didnt provide me return label for my ink ,i called next day of my order to cancel those two cartridges and customer service rep told me he did it and i will not receive those two product but some how i got charged for it and received the product but cant make return for it . I will suggest people to use different sites for your ink there are much cheaper and better service in the market .you can find half price cartridage on amazon ,walmart etc .but from now i will never return on this ld product company anymore

Stay away from this company. Cartridges would not work with my Epson printer. The customer service response was to tell me not do to software upgrades on the printer. Terrible support.

Aldrig har jeg oplevet noget mere bureaukratisk og reaktivt en organisation. Meget ødelæggende for den samfundskontrakt vi har mellem borger og stat og det er bekymrende. Dette har ikke noget med de reelt ansatte at gøre, men ledelsen og ligegyldigheden overfor de kunder som LD fonde reelt burde betjene. Der er desværre ingen pressionsmidler eller ønske om at ændre adfærd fra LD fondes side.