LD ProductsReviews of ldproducts.com

Placed an order using PayPal 11/5/2023, funds removed from my payPal account, but items never received as of 11/21/2023. No response to phone calls to customer service and / or sales lines. No track number made available. Terrible service - seeking full refund from Paypal. Will not use this merchant again due to poor service.

The toner shipped was defective and after contacting them, they asked to discard their defective toner and that they will send another tested cartridge, but never received and made numerous calls to customer service, but never HAD a RESPONSE! Scammers..........

Ordered in-stock items. Items haven't shipped but my credit card has been charged. Couldn't reach anyone by phone for several days. Sent emails that were finally responded to, telling me the items are backordered and will ship in 1-3 weeks. The items still show as in-stock on the website. Not sure if I'm actually going to get what I ordered.

I tried to order a replacement drum unit for my printer. They processed he payment through Paypal and when I clicked the Place Order button, I received an error message that my order could not be placed. The money was immediately transferred from my Paypal account. I called and was placed on hold forever, than finally was able to leave a message, which never got a response. I called again, went on hold again, clicked to have their customer service dept call me back at my number when my turn came up, and no call came. I sent an email with the order information and the Paypal receipt. No response. I sent another 4 days later. Finally, I rec'd a response that said they couldn't find my order. I sent the paperwork again. I was told their accounting department had told my support person that they couldn't process Paypal payments and that in 9 or 10 days, I would get a refund. In the meantime, I could place an order with my credit card. I even tried that, but the message was that the quantity (1) was too great. I now have hours invested to buy a $60 item, and still need to make sure that they actually refund my money. It's not worth the fight.

Cartridge I purchased does not work. Called customer service 3 times. No return call.

It seems over the last 2 years your LD branded color toner cartridges are not up to the original HP standards. Every time I have replaced a cartridge it only lasts about a month before it puts color streaks on the paper making it unusable. What happened to Quality Control at LD products? I have two color cartridges that are about 70% full and they are junk. My wife wants to print Christmas cards, but again poor quality cartridges will not let that happen unless I replace a 3 color cartridges.

I have not received my order 03-000238040 placed October 19, 2023. I would like refund of $300.26. I have be unable to reach you thru number.

still have not received my order, been 2 weeks! need my cartridges immediately. 661-610-6251.