LD ProductsReviews of ldproducts.com

Placed order for cartridges on 1/3/2024. Never received order. On 1/17/2024 contacted customer service and was told that item was backordered and would be in in 2 weeks. On February 8, 2024 had not received order and tried unsucessfully to contact customer service. Automated operator kept looping. Found another number to call and was left on hold until asked to leave my telephone number for next available agent. Never received a call. Called again on 2/12/2024 and left number again. Just want to know if my cartridges will ever be shipped. Getting fed up with this company, their custoner support and their cartridges have not been very reliable lately.!

If you LOVE print splatters all over your pages, if you feel ECSTATIC over misprints, smeared letters, if GARBAGE PRODUCTS really get you 'going', then grab this crap and waste LOTS of time trying to get a decent page print. We purchased both TONER and DRUM from LD (Lousy -Disgusting) Products, and WHOA !!!!!!! such pure CRAP. Go with those cheap, junky, worthless Chinese 'knock-offs'. They have MUCH better quality than LD (Likely Disaster) Products. Spent more time trying the junk they sent us for HP, Brother, and other printers. ALL of their items are HORRIBLE. Constantly cleaning drum, cartridge, etc., but NO IMPROVEMENT whatsoever. Yep, LD (Luridly Disgraceful) Products is, without a single DOUBT, is the worst excuse for anything related to printing products. THEN !!! DOZENS of calls to their office to TRY and get any sort of resolution, only to find that Customer Service DOES NOT exist at LD (Lemons - Deplorables) Products. NEVER received a single call-back. PLEASE buy ANYTHING but LD (Lackluster-Dreadful) Products. WORSE than horrible.

To all the customers DON'T laser printer cartridges from this company. They have been sending the trash to the customers. This company no longer stands what they use to be. I have been buying cartridges from this company but they have been messing up their orders recently. I ordered 5 cartridge package they never shipped. I contacted via email then send me two cartridges and forgot the rest. Sent another message then they send me trash in the mail. Called the so called customer services no one picks their phones at customer service, don't return the phone calls and they don't reply to the emails. I will wait for few more days for them to get back before I file a law suit on this company so that they don't cheat any other customers.

I never received the ink cartridges I ordered, and paid for. It's been 11 days since I ordered, my account was charged 10 days ago. I have tried to email, to no avail. I called, and was prompted to wait for return call, or stay on line. I tried the "wait" first, (waited 2 hours), called again, and was on line for over 30 minutes only to get a prompt to leave a message. I need the ink, but with this kind of service, I don't need theirs. I want my money refunded, and if they don't take care of this, I'll have to go through my bank to get it resolved. This is unacceptable business practice. I was finally called by an agent. I explained what had happened, and she checked my account. It turns out, the black ink was on back order. Of course they couldn't bother to email me to let me know. I told her I was planning to make Christmas presents that required printing, and I need ink NOW, so just refund my money. She agreed, and said it would take 3 to 5 business days for it to show up in my account. Unbelievable! DON'T DO BUSINESS WITH THIS COMPANY!!! It's been a nightmare, and now there isn't enough time to get the presents made.

5 toner cartridges shipped loose in a large box. Obvious damage to the product. Wish I could attach pictures. Phone calls never picked up or returned and no response to email.

The products I ordered have not shipped. I have not received any shipping information from LD. No one answers the phone or emails. I had no problems with past orders.

The products I ordered have not arrived. There is no information from UPS on the tracking number LD provided with the email that said my order had shipped. No on answers the phone or emails. This used to be a good company. Something happened.

Bought 2 re-manufactured toner cartridges in July 2022. I use my printer very infrequently (40 pages/month). 1st cartridge began to show "streaks" after first 160 copies (4 months). I continued to use it and put up with the streaks until they became unbearable (next 120 copies and another 3 months). Decided to install second cartridge. It began to show "shadows" over the entire page after 5 months. Put up with that for another 5 months and finally decided to purchase a "new" cartridge from a different vendor. If you think you're saving money, think again.