LD ProductsReviews of ldproducts.com

Deceptive money back guarantee. Please be advised that they make you pay for the return of defective products. They will also not respond via email. Tried for 3 weeks to get in touch with them and zero response.

I have been a customer of LD for more than 15 years, they used to be a five star company but now their website falsely shows items in stock that you can order but they never get shipped. Since they do not allow you to cancel an order through your account settings you can only do it by telephone, but the telephones are not answered anymore. I can only assume that they may be trying to stop the hemorrhaging of, what must be, an abundance of customers trying to cancel their orders. I have unsubscribed from their advertising and I will no longer buy anything from ''LD Products'' or their sister company ''4 Inkjets''.

They list products as in stock when they are actually on back order. I ordered a black toner cartridge 9 days ago, I actually forgot the order until looking through my email and noticed that it has been over a week with no tracking update. Called them and was told on back order despite my looking at the site while on the phone and the site states in stock. This company in my opinion nothing but a bunch of scam artists and what makes it worse is that they show no remorse for conning, lying and deceiving customers. If you find yourself in this situation dont call them to cancel the order, contact your CC company to submit a dispute which will cost them a fee.

I bought two sets of 4 color toner cartridges. The black faded in and out so documents were net readable. The red (Magenta) leaked onto black and white documents leaving stripes arcoss the blace print. I called LDProducts 6 times. Every time was on hold for 10 minutes then left a message. Never a calkl back never an answer. Emailed several times recieved what appeared to be AI responses. I had hope to some reasonable adjustment due to the defective toner carts. NONE. They wanted order number for carts that had been in the printer for months. Then they would offer "Store Credit."

Cartridges do not work. NO RETURN PHONE CALLS OR EMAILS. Do NOT order from this company

Don't buy from this company. I ordered ink for my plotter and they sent me the wrong cartridge that doesn't even fit my plotter. Have tried calling and emailing to no avail. Now I have a printer cartridge that I paid $50 for that I can't use or send back because these cons won't answer the phone or email.

NO INK, NO CALL-BACK, NO COMMUNICATION AT ALL. I'VE STOPPED PAYMENT ON MY APRIL 16. 2024 ORDER. VERY DISAPPOINTING-MY 3RD OR 4TH ORDER. ALL PREVIOUS TRANSACTIONS WERE VERY GOOD, NOW I'M DONE WITH THEM. BRUCE GALLES.

I have attempted to reach them on an order than was placed on April 15, 2024. They charged my account, never filled the order and you can't reach customer service.