Donald
I would give 0 stars if I could
I would give 0 stars if I could. Delivery should have happened by now - then after I ordered it, I emailed to confirm the expected delivery was accurate because I needed for a party - then I emailed 2 more times for a status and the table sat and now is supposed to be delivered next week, after I needed it.
Response from Layla GrayceJun 1, 2026
Hey Karen, Thanks for your feedback — we understand how frustrating this situation is, especially when you were planning around a specific date for your event. While we do our best to provide accurate delivery estimates, those timeframes are not guaranteed and can occasionally shift due to factors outside of our control once an order is in transit. That said, we recognize that this delay impacted your plans, and we’re very sorry for the inconvenience it caused. I see both emails you sent in and where our team responded right away, but unfortunately we did not have the ability to speed up the delivery to meet your deadline. I know we fell short here and if there's anything else we can do to make things right, we will do our best. I will have a manager send you an email and ensure this is handled as best we can. - The Layla Grayce Team