LavuReviews of lavu.com

Clear communication. Quick fix. He was a pleasure to deal with.

This company is terrible. Ever since I started using their services, I’ve had constant problems. Their customer service is awful—whenever you ask to speak to a manager, they’re always “unavailable” or “in a meeting.” Emails go unanswered as well. In December, their card reader stopped working, yet they continued charging me for a service they weren’t providing. This company is taking advantage of small businesses and should be held accountable. If you guys wanna sue this company i’m in.

horrible customer service system didn’t work well for us we lost a lot of sales they were never on time with anything was so bad had to install a different service didn’t even last 30 days the sales rep said we had 30 to canceling if we weren’t happy that was a lie there during us for a 3 year contract when we didn’t even use there system for more than a week total scammers and crooks beware of this company i am warning you stay away from them you will regret it there total liers and scammers

The representative was professional, courteous, and efficient. Couldn't ask for more.

Everything

Absolutely terrible company. If you speak English you will have a terrible time understanding their support staff. If you don't sign up to run credit card processing through them they charge an incredible amount more- they renewed my service without my permission for the year and when immediately tried to cancel it they said it is not their policy to allow me to cancel. Stay away from Lavu- so many better options out there.

BUYER BEWARE. In my experience, Lavu does not honor agreed subscription pricing in a clear or predictable way. You can agree to a set rate, even pay for an entire year in advance, and still be charged additional amounts later. Price increases and so-called “value-added” features may be added to your account without clear, affirmative consent. When these charges are questioned, the response appears to rely on broad terms and conditions rather than the original agreed price. Paying upfront does not necessarily protect you from future increases. If you value pricing stability and transparency, proceed with extreme caution.

He helped me figure out our 80% and 100%. I needed to know if it was food or alcohol. I needed to know this to do the mixed beverage tax report. They showed up on the end of the day report in our comps and discounts. I had no idea how to figure it out. All I knew was the day it occurred on. He showed me how to do it. He also printed it off for me and sent in an email for my backup in my report because I could not do it that way. My print printed the background also and not the whole receipt just what it saw on the screen. He was very helpful.