LaVividHair Reviews | Read Customer Reviews of lavividhair.com

LaVividHair Reviews | Read Customer Reviews of lavividhair.com

LaVividHair reviews

113 approved reviews, newest moderated first

default D.
Feb 28, 2026
Was supposed to be delivered March 2 still waiting shipping carrier one word terrible having second thoughts about doing business again with you
Still waiting for package must be coming by mule
Response from LaVividHairMar 2, 2026
Hi there, Thank you for your feedback, and we sincerely apologize for the delay in receiving your order. We definitely want to get your package to you! After checking your tracking information, we can confirm that your package is currently in transit and is scheduled to be delivered on March 2nd. We appreciate your patience and understanding. If the package does not arrive as expected or if you have any further questions, please feel free to contact our support team directly. Best regards, The LaVivid Hair Team
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JACK
Feb 27, 2026
I’ve tried numerous places for hair…
I’ve tried numerous places for hair system and I finally found THE system for me at lavivid, order came soooo fast too, and managed to get it on in time for my birthday.. never had anything negative from then and they’re always on hand on social media’s for any help or questions. Which is very re assuring. Also there range is extensive and I feel like whatever I get from these guys it’s always a quality piece
Response from LaVividHairMar 2, 2026
Hi, Thank you so much for your review! We are absolutely thrilled to hear that you’ve finally found "THE" hair system for you here at LaVivid. It's wonderful to know that your order arrived so quickly and just in time for your birthday—a huge Happy Birthday to you from our entire team! We also appreciate your kind words regarding our social media support and our product range. Our goal is always to provide high-quality pieces that make our customers feel confident and reassured. Thank you for your trust and for choosing LaVivid Hair. We look forward to serving you again soon! Best regards, The LaVivid Hair Team
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Matt W.
Jan 5, 2026
Unbelievable service!
Unbelievable service...started off as just an inquiry into color matching. Being new to hair systems I had a lot of questions. Harold took his time and help me find the right color match then offered to help me find the right base to match my lifestyle, outstanding service!
Response from LaVividHairJan 6, 2026
Thank you so much for the review! We pride ourselves on providing efficient customer service, so it’s great to know we met your expectations. We look forward to serving you again! Best regards, The LaVivid Team
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Valued C.
Dec 4, 2025
I wish my request would have been…
I wish my request would have been approved...I ordered 2 system just be fore the sale was announced..I asked if it could be included and I would have purchased a third one...but was told ...sorry we can't do that
Response from LaVividHairDec 9, 2025
Thank you so much for choosing LaVivid! We truly appreciate your business and support. We completely understand your disappointment regarding the sale timing. To ensure fairness to all our customers, our sales events do have specific start and end times, which is why we couldn't apply the discount retroactively to your previous order. We hope you love the two systems you ordered! Please keep an eye on our emails for future promotions—we’d love to help you get that third system next time a sale comes around. Best regards, The LaVivid Team
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Adam
Dec 4, 2025
Great customer service & quick email…
Great customer service & quick email responses.
Response from LaVividHairDec 9, 2025
Thank you so much for the review! We pride ourselves on providing efficient customer service, so it’s great to know we met your expectations. We look forward to serving you again! Best regards, The LaVivid Team
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L. P.
Dec 3, 2025
After 3 years, I've had enough
I was with them over 3 years, but starting this year, quality plummeted. Custom units didn't fit, and shedding like a dying cat. My stylist told me other customers were experiencing the same, and recommended another provider. I'm much happier. Wonder why you can't review them on Google.
Response from LaVividHairDec 9, 2025
Thank you for sharing your feedback with us. We’re truly sorry to hear about your recent experience with our custom unit. Could you please provide your order number so we can look into this for you right away? We want to assure you that we are reviewing our quality control procedures related to fit and shedding to prevent issues like this in the future. Your feedback is extremely valuable and helps us improve. To investigate your case thoroughly and understand what went wrong with your custom order, please email us at [email protected] with your order details. We’re here to help and look forward to resolving this for you. Sincerely, The LaVivid Team
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Joseph S.
Nov 16, 2025
Eros is amazing!
The hairline looks so realistic, it feels just like my own hair. I'm impressed with the natural look!
Response from LaVividHairDec 9, 2025
Wow, thank you for the wonderful review! Hearing that the hairline looks realistic and feels natural is exactly what we strive for. We are so happy that the Eros system has impressed you. We look forward to serving you again soon! Best regards, The LaVivid Team
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Nate
Oct 1, 2025
Mars system is garbage to me.
I’m not a reviewer, but the more I wear this system, the more inclined I’ve become to write one. I bought the “Mars” system. It looked great online, and I trusted Lavivid as a reputable site. Initially, the system looked okay, but after less than a week, the hairline itself became awful. It’s now a blunt, black line across my head. I was told I could restyle this system like a normal head of hair. I asked about this specifically. And styling the system was manageable…. Initially. But after about a month, it’s become extremely difficult. Sleeping with it alone causes the hair to be completely blown up the next morning(and no, not just bedhead, it’s worse than that). I’ve found myself wearing caps on certain days to conceal the cheap and untamed hair that screams “I’m wearing a wig” to everyone. I’m also struggling to style the system and feeling insecure about it in public. Sounds like what one does when you’re covering your natural balding hair? Systems are supposed to alleviate that, I invested so much in the hopes of getting my confidence back. But I instead feel I wasted tons of money. And for this, I’m extremely disappointed. Update: Lavivid reached out after this review and worked with me to offer a replacement system at a reduced cost. While it wasn’t the exact system I originally wanted, I appreciate that they made an effort to address the issue. Overall, the situation is better than it was before the replacement, but this current system has just as blunt and thick of a hairline……
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