laveliya.comReviews of laveliya.com

I ordered a prom dress on March 19th from this website with expedited shipping. It was supposed to arrive between April 4th and April 12th. Today is April 16th and still no dress. They sent me a shipping confirmation on April 13th but the number they sent doesn’t pull anything. I have emailed them SEVERAL times with no response. I even went into the website and put in an inquiry with no response. There is no phone number either. At this point, I have to find my daughter another dress. Stay away from this company. They do not operate with integrity and clearly doesn’t care about the customer.

Only received 20% off refund and was sent a dress that was nothing like the images it also didn’t fit properly. I’m so disappointed and will never buy from them or recommend it to anyone. Now I stuck with no dress and $330 gone. I had to message them on Instagram for them to reply to my message. They told me to keep the dress and they’ll give me $60 refund. I didn’t want to argue it but I’m so disappointed and they are so unprofessional. So disappointed and this is disgraceful- it’s scamming people

La robe n'a pas l'élégance de celle de la photo, le tissu est de mauvaise qualité, les mesures que j'ai données n'ont pas été respectées et je ne peux pas me faire rembourser, la livraison à pris plusieurs semaines.

Horrible!!! Ce site est à fuir car la qualité, les tissus et les coupes sont tout simplement horribles!!! Comment peut-on vendre des robes à plus de 100€ avec 30€ de frais de port avec ces qualités atroces??? Une véritable arnaque!!! A fuir!!! Et si vous voyez des commentaires positifs comme moi, sachez que cela ne doit pas être de vrais commentaires! Attention!!! Arnaque !!!

I purchased a prom dress that came unfinished, damaged, very cheap materials, ill-fitting, and nothing like the picture. I have requested a refund, and they are trying to offer me a 20% refund or a gift card. They have offered me to keep the awful dress for future use, but I couldn't use that rag for anythin.

ABSOLUTELY AWFUL!! PLEASE DO NOT ORDER FROM THIS WEBSITE. COMPLETE SCAM. DRESS ARRIVED VERY LATE. THEY SAY MY ORDER/ REFERENCE NUMBER DOESN'T EXIST. I AM NOW TAKING THIS FURTHER.

Bought a dress that looks nothing like the picture. Return is also impossible although it states that standard sizes can be returned within 14 days. They offer you a 15% refund or a 50% worth gift card. Be warned - do not buy from this shop. It’s a scam!

J’ai acheté une robe à 178€ avec les frais de livraison inclus, il s’avère que la fermeture roule sur elle même et de ce fait est immettable. Bien sûr refusent de me la rembourser et proposent un remboursement de 15% et bons d’achat pour que je rachète sur leur site. Par ailleurs les couleurs et la qualité est plus que médiocre. Mon avis ne jamais acheter sur ce site!!!