laveliya.comReviews of laveliya.com

This is the worse and most dishonest company I’ve ever ordered from. They confuse the ordering system. They charge when an item is cancelled because it has not arrived in an appropriate time- ie over 3 weeks. The sizes are all wrong but they refuse to refund without a tailer’s confirmation. Better just go to another online store. There are many. 5/2026

This is the worse site ever! No one should ever buy from them ever!!! All I want to do is return this dress and they want to deduct and charge me for nothing! I wish I would have saw these reviews before I purchased this dress because it would have saved me the headache of dealing with a bunch of thieves. I won't stop until I get my money back. Scam, Scam, Scam, Scam!!!!

So bad very disappointing. Material was bad and when I try return they offer me 15 procent. Then 30 procent. I give up with them and take money. But I will say to everyone don’t order you will be disappointed. That was my daughter prom dress thank god I find nice shop and we buy. Imagine how she bin disappointed

fraudulent dress store, they use photos from other sites and send you some cheap material and dresses that tailored of cheap fabric do not resemble the dress on photo and will not refund you. They are out of China. Do

The dress was beautiful but not what was shown online. The picture does not show a mesh top. The dress I received had a nude mesh, which caused a quick rethink to adjusting the wear of the dress. The delivery company that is used is not trustworthy for timely delivery. As early as I purchased the dress. I received the dress 5 days before event. STRESSFUL

J'ai commandé deux robes en tailles standard pour le mariage de ma fille. Les mensurations données sur le site était en concordance avec mensuration, pas taille mannequin mais je devais rentrer dedans. Malheureusement non : donc pour l'une j'ai pu faire des transformations avec une couturière mais l'autre c'est la coupe et les mensurations qui ne correspondaient pas. J'ai donc entamé une demande de retour n'ayant pas commandé une robe à mes mensurations mais pris une taille standard. Et bien sachez qu'il ne la reprenne pas non plus et vous propose des remboursements défiant toute concurrence ( je peux vous fournir toutes les propositions : bon d'achat, envoi de tissu pour transformation , etc...) : mais celle là : 30% du prix d'achat et vous gardez la robe que vous ne pouvez mettre. Après plusieurs négociations, il me propose 30% de remboursement et je dois payer 10€ de plus pour avoir un malheureux bout de tissu pour essayer de mettre cette robe à mes mensurations. C'est honteux. Faites attention car sur le site il est bien stipulé que les robes sur mesure ne sont pas reprises et les autres tailles standards sont reprises avec des frais de désinfection, de reconditionnement ( environ 15% du pris initial). Et là et bien non c'est pas ce qu'il propose. Très dommage car les robes sont de bonnes qualités. Très déçue 😭 Faites bien attention au site, ici chinois car les robes en question sont proposées sur plusieurs sites à des prix différents.

Daughter ordered a prom dress which I now Im stuck with because we paid for expedited shipping that showed up several days after prom. Then they were refusing to provide return address because they are a company in China or somewhere outside of the US they an contract with VEHO logistics that is one of the worst services I have every dealt with in my life. It took a week to get them to agree and provide the return. So for a I paid over 249. They only would refund 40% of the price minus shipping . I receive least than $100 for the dress.$94.80 was the refund they processed. Which means I lost $40 from the start in addition to 10% discount was removed as well. Dress was going to cost 200 dollars to return it China just to get 237. Dress didn't even show up in the system for shipping until 20 April 2026. I have work with mail for over 20 years. If you cant guarantee your shipping don't charge people like you can. Then when you cant delivery just expect people to deal with it.

To begin with, the communication takes a couple of days when you are trying to ask questions. It’s not next day which is disappointing. The dress we purchased did not match the picture because it had a long train, which was unexpected and we had to get it removed. We also had two daughters who were interested in the dress and one daughter is taller than the other. When the order was placed we were asked to send measurements and we sent the measurements for the taller daughter knowing we would probably just need to hem the other dress. The smallest dress was way too big for both girls. If doing business with this company, know the pictures might not be what you get and they run very big and very long. We are trying to return the other dresses because they extremely big, but they are now asking for receipts of the alterations and pictures of how big they are on my daughter. I would not buy from this company unless they gave better pictures on tte website of the full dresses (front and back), better communication (24 hrs or less), and closer to the sizes you send measurements in for. The material is nice though and we made the smallest dress work. For the price though, I think next time we will go local.