laveliya.comReviews of laveliya.com

Response from laveliya.comDec 12, 2024

Dear Customer, We are sincerely sorry to hear that you are disappointed with your experience with our product and service. We understand your frustration and would like to extend our deepest apologies for the inconvenience you have encountered. To resolve this issue as quickly as possible, could you please provide us with your order number and any additional information regarding your order? We are committed to investigating immediately and finding a solution for you. We deeply regret that your experience has not met your expectations, and we hope to have the opportunity to rectify this. Best regards, Laveliya Customer Service Center

Response from laveliya.comDec 9, 2024

Dear Customer, We are sincerely sorry to hear that you are disappointed with your experience with our product and service. We understand your frustration and would like to extend our deepest apologies for the inconvenience you have encountered. To resolve this issue as quickly as possible, could you please provide us with your order number and any additional information regarding your order? We are committed to investigating immediately and finding a solution for you. We deeply regret that your experience has not met your expectations, and we hope to have the opportunity to rectify this. Sincerely, Laveliya Customer Service Center

Response from laveliya.comDec 12, 2024

Bonjour, Nous sommes sincèrement désolés d'apprendre que vous êtes déçu de votre expérience avec notre produit et notre service. Nous comprenons votre frustration et tenons à vous présenter nos plus sincères excuses pour la gêne occasionnée. Pour résoudre ce problème le plus rapidement possible, pourriez-vous nous fournir votre numéro de commande et toute information supplémentaire concernant votre commande ? Nous nous engageons à enquêter immédiatement et à trouver une solution pour vous. Nous regrettons profondément que votre expérience n'ait pas répondu à vos attentes et nous espérons avoir l'occasion de rectifier cela. Cordialement, Centre de service client de Laveliya

Response from laveliya.comDec 12, 2024

Dear Customer, We are sincerely sorry to hear that you are disappointed with your experience with our product and service. We understand your frustration and would like to extend our deepest apologies for the inconvenience you have encountered. To resolve this issue as quickly as possible, could you please provide us with your order number and any additional information regarding your order? We are committed to investigating immediately and finding a solution for you. We deeply regret that your experience has not met your expectations, and we hope to have the opportunity to rectify this. Best regards, Laveliya Customer Service Center

Response from laveliya.comDec 12, 2024

Dear customer, We are sincerely sorry to hear that you are disappointed with your experience with our product and service. We understand your frustration and would like to extend our deepest apologies for the inconvenience you have encountered. To resolve this issue as quickly as possible, could you please provide us with your order number and any additional information regarding your order? We are committed to investigating immediately and finding a solution for you. We deeply regret that your experience has not met your expectations, and we hope to have the opportunity to rectify this. Best regards, Laveliya Customer Service Center

Response from laveliya.comNov 28, 2024

Dear Customer, We are sincerely sorry to hear that you are disappointed with your experience with our product and service. We understand your frustration and would like to extend our deepest apologies for the inconvenience you have encountered. To resolve this issue as quickly as possible, could you please provide us with your order number and any additional information regarding your order? We are committed to investigating immediately and finding a solution for you. We deeply regret that your experience has not met your expectations, and we hope to have the opportunity to rectify this. Sincerely, Laveliya Customer Service Center

Response from laveliya.comDec 13, 2024

Dear customer, We are so sorry to hear of your less than satisfactory experience with our product and service. We have thoroughly reviewed your recent complaint regarding dress size. We understand how frustrating this must have been for you, and sincerely apologize for any inconvenience it may have brought to you. All standards size dresses are made according to the size chart which we listed on the website. Also we have listed measurements guide on the website to make sure every customer can choose the most suitable size. Regarding the issue you mentioned, our customer support team has reached a final solution with you in the email. If you have any further concerns, please please feel free to contact us. Your feedback is invaluable in helping us improve our products and services. Best regards, Laveliya Customer Service Center

Response from laveliya.comNov 13, 2024

Bonjour, Nous sommes désolés d'apprendre que la robe n'a pas répondu à vos attentes, et nous comprenons votre déception. Nous nous efforçons d'assurer la meilleure qualité possible et regrettons sincèrement que vous ayez eu cette expérience. Concernant les frais de douane, ils dépendent des réglementations locales, et bien que cela soit indépendant de notre volonté, nous comprenons que cela puisse être frustrant. Si vous avez besoin d'une assistance supplémentaire pour résoudre le problème de la robe, n'hésitez pas à nous contacter à [email protected]. Merci de nous avoir partagé votre retour, cela nous aide à améliorer continuellement notre service. Cordialement, Centre de Service Client Laveliya