Autumn D.
very straightforward and easy to get…
very straightforward and easy to get the best interest rate!

Laurel Road, a brand of KeyBank, provides tailored financial solutions for healthcare and business professionals. By creating seamless online experiences, Laurel Road is designed to help members find financial peace of mind as they navigate their financial journey. All products are offered by KeyBank N.A. Member FDIC. NMLS ID # 399797. Equal Housing Lender. Student Loan Forgiveness Consultations Checking & High Yield Savings Student Loan Refinancing Mortgages Personal Loans Learn More
Laurel Road (laurelroad.com) has 590 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Autumn D.
very straightforward and easy to get the best interest rate!
Norm M.
This process was quick and efficient. I was happy with the product offerings, service, and time to close. The one item I would improve is the ability to communicate effectively via the web portal -- I found the existing mechanism obscure and clunky. On the opposite end of that, it was extremely easy to upload and tag the requested documentation.
Yohannes G.
Application process was fast and easy-to-use. Customer service accessible and answered my questions.
Preston D.
The process is thorough but they make it efficient. They respond quickly via email and are helpful on the phone and with email.
Annette J.
I felt like there was good communication all the way through. I have a good rate, and a payment I can afford. They took care of many things that I felt would be a hassle in changing loans. I would definately do it again.
Kimbley
I was referred to Laurel Road by NSO, I read some reviews and decided to apply to refinance my loans. Process was very easy, they emailed me about everything. Very easy to upload documents and they are very clear on what they want. They paid off my other loans and set me up for my account. I highly recommend refinancing with Laurel Road.
RUSSELL
Effective, efficient on time,good communication and nice organization
Aubrie
Very helpful, awesome customer service!