Laurel RoadLaurel Road, a brand of KeyBank, provides tailored financial solutions for healthcare and business professionals. By creating seamless online experiences, Laurel Road is designed to help members find financial peace of mind as they navigate their financial journey. All products are offered by KeyBank N.A. Member FDIC. NMLS ID # 399797. Equal Housing Lender. Student Loan Forgiveness Consultations Checking & High Yield Savings Student Loan Refinancing Mortgages Personal Loans Learn More
Laurel Road (laurelroad.com) has 590 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Melissa G.
Anyone reading this, stay away from this bank. They froze my account and I am unable to access my funds. Wish I would of read the reviews before opening an account with Laurel Road Bank.
Response from Laurel RoadSep 8, 2023
We are sorry we fell short of your expectations. If you would like to discuss your account further, please call our Premium Care Team at 833-427-2265.
Brittany K.
So you guys really stole my money and kept me waiting for 6 months, closed my account and are now saying that the funds are in review, this is the biggest scam of a bank that I know, stay far away from them as I have my attorney looking into this bank for FRAUD!!!!!! And I will be posting this everywhere on every social media account you guys have and to everyone that will listen to me!!!!!!
Response from Laurel RoadAug 28, 2023
I am sorry for the poor service you encountered, please reach out to our Premium care Team at 833-427-2265 to review the status of your account.
ROBERT A C.
Easy to start a savings account
Response from Laurel RoadAug 22, 2023
Thank you taking the time to provide us with your positive experience, and we are happy we are here to help with your financial goals.
Stan
Quick and easy.
Response from Laurel RoadAug 11, 2023
Thank you for providing your positive feedback, we are happy to hear about your experience.
Annette
Easy to apply and open an account! Amazing rates!
Response from Laurel RoadAug 11, 2023
Thank you for opening an account and taking the time to provide us with your positive experience.
H. P.
Sign up process went smoothly. New accounts opened without problems. Signed up for online access. Set up direct deposits. Bonus paid out quickly. Great Experience when compared with some other banks.
Response from Laurel RoadAug 11, 2023
We are happy to hear your onboarding experience has run smoothly. Thank you for your positive feedback!
June C.
Unlike other banks, Laurel Road answers phone calls promptly every time when I call.
Response from Laurel RoadAug 10, 2023
Thank you for taking the time to tell us about your positive experience with our Premium Care team.
Ingrid V.
Excellent overall experience.
Response from Laurel RoadAug 10, 2023
Happy to hear you have had an excellent experience with Laurel Road! Thank you
