LatinFlores.comReviews of latinflores.com

Response from LatinFlores.comApr 28, 2026

Hola Nelly Morales, Gracias por compartir tu reseña. Lamentamos sinceramente que el arreglo recibido no haya cumplido con tus expectativas. Nuestro compromiso es entregar flores frescas, hermosas y puntuales, y sabemos lo importante que es que cada detalle acompañe ese momento especial. Cuando algo no sale como esperabas, nuestro objetivo es resolverlo de inmediato para que tu experiencia siga siendo positiva. En este caso, te agradecemos enviar tu número de pedido y una foto del arreglo recibido al correo [email protected], para poder revisarlo y brindarte la mejor solución posible. Siempre buscaremos la mejor alternativa, porque para nosotros lo más importante es que cada envío cumpla su propósito. Seguiremos trabajando con la misma dedicación para que cada entrega sea impecable y refleje la importancia de cada ocasión. Atentamente, Equipo de Calidad y Atención al Cliente Latinflores.com

Response from LatinFlores.comApr 28, 2026

Hello Sara, Thank you for sharing your review. We sincerely regret that the arrangement you received was not to your liking. We are committed to delivering fresh, beautiful, and punctual flowers, and we understand how important it is that every detail complements that special moment. In your case, we explained that the delivered arrangement matched the published description and that we always work with high quality standards alongside our team. As a token of our appreciation, we offered you a 15% discount on your next order. We will always strive to find the best solution, because for us, the most important thing is that every delivery fulfills its purpose. We will continue working with the same dedication to ensure that every delivery is impeccable and reflects the importance of each occasion. Sincerely, Quality and Customer Service Team Latinflores.com

Response from LatinFlores.comApr 28, 2026

Hello Jay F, Thank you for sharing your review. We sincerely regret that the arrangement you received was not to your liking. We are committed to delivering fresh, beautiful, and punctual flowers, and we understand how important it is that every detail complements that special moment. In your case, we explained that the delivered arrangement matched the published description and that we always work with high quality standards alongside our team. As a token of our appreciation, we offered you a 15% discount on your next order. We will always strive to find the best solution, because for us, the most important thing is that every delivery fulfills its purpose. We will continue working with the same dedication to ensure that every delivery is impeccable and reflects the importance of each occasion. Sincerely, Quality and Customer Service Team Latinflores.com

Response from LatinFlores.comApr 28, 2026

Hello Carmen Hidalgo, Thank you for sharing your review. We sincerely regret that the arrangement you received was not to your liking. We are committed to delivering fresh, beautiful, and punctual flowers, and we understand how important it is that every detail complements that special moment. In your case, we sent a photograph of the delivered arrangement, which confirms that it contained the number of flowers described in the advertisement. We will always strive to find the best solution, because for us, the most important thing is that every delivery fulfills its purpose. We will continue working with the same dedication to ensure that every delivery is impeccable and reflects the importance of each occasion. Sincerely, Quality and Customer Service Team Latinflores.com

Response from LatinFlores.comApr 28, 2026

Hello Wessel, Thank you for sharing your review. We sincerely regret that the arrangement you received was not to your liking. We are committed to delivering fresh, beautiful, and punctual flowers, and we understand how important it is that every detail complements that special moment. In your case, we explained that the delivered arrangement matched the published description and that we always work with high quality standards alongside our team. As a token of our appreciation, we offered you a 15% discount on your next order. We will always strive to find the best solution, because for us, the most important thing is that every delivery fulfills its purpose. We will continue working with the same dedication to ensure that every delivery is impeccable and reflects the importance of each occasion. Sincerely, Quality and Customer Service Team Latinflores.com

Response from LatinFlores.comApr 28, 2026

Hello RST, Thank you for sharing your review. We sincerely regret that your order could not be delivered. We are committed to providing fresh, beautiful flowers and on-time deliveries, and we understand how important every detail is during these special moments. When something doesn't go as planned, our goal is to provide a quick and transparent solution. In your case, you were promptly informed of the reason why delivery was not possible, and the corresponding refund was issued. We will always look for the best alternative because, for us, the most important thing is that every delivery fulfills its purpose. We will continue working with the same dedication to ensure that every delivery is impeccable and reflects the importance of each occasion. Sincerely, Quality and Customer Service Team Latinflores.com

Response from LatinFlores.comApr 28, 2026

Hello Nathan Loiseau, Thank you for sharing your review. Our commitment is to deliver fresh, beautiful, and punctual flowers, and we know how important it is that every detail complements that special moment. Therefore, when any issues arise, we strive to resolve them in the best way possible to maintain a positive experience. In your case, you contacted us outside of our business hours. You also informed us that you had made other purchases with another company, so we processed the corresponding refund, even though the order information and delivery date on file were correct. We will always look for the best solution because, for us, the most important thing is that every delivery fulfills its purpose. We will continue working with the same dedication to ensure that every delivery is impeccable and reflects the importance of each occasion. Sincerely, Quality and Customer Service Team Latinflores.com

Response from LatinFlores.comApr 28, 2026

Hello Antonio Pineda, Thank you for sharing your review. We sincerely regret that your order could not be delivered. We are committed to delivering fresh, beautiful, and punctual flowers, and we understand how important it is that every detail complements that special moment. When any issues arise, we strive to resolve them immediately to ensure a positive experience. In your case, we explained the situation, and since you did not agree to reschedule the delivery for another day, we proceeded with the corresponding refund. We will always look for the best alternative because, for us, the most important thing is that every delivery fulfills its purpose. We will continue working with the same dedication to ensure that every delivery is impeccable and reflects the importance of each occasion. Sincerely, Quality and Customer Service Team Latinflores.com