LatinFlores.comLatinFlores.com: The largest online Flower Shop in Latin America. Same day flower delivery. Save on flowers and gifts for Latin America, Europe and USA.
LatinFlores.com (latinflores.com) has 574 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Home & Garden Services · Bloomington, Indiana
Excellent
Home & Garden Services · Prosper, Texas
Excellent
Home & Garden Services · Seattle, Washington
Excellent
Home & Garden Services · Los Angeles, CA
Excellent
574 approved reviews, newest moderated first
José roberto M.
Excelente servicio
Response from LatinFlores.comMar 13, 2020
Estimado José Roberto Machado: Queremos agradecerte por tu comentario. Estamos trabajando muy duro para mejorar nuestros productos y brindarles a nuestros clientes el mejor servicio posible. Y tomamos muy en cuenta los comentarios de nuestros clientes. Muchas gracias!! Latinflores.com Calidad y Servicio al Cliente
Francis A.
Place an order to be deliver on Saturday, today Monday not deliver yet and trying to get in touch with them it's been imposible......
Response from LatinFlores.comFeb 27, 2020
Dear Francis: On 02/22 we went to the delivery location and unfortunately it was closed. We write you an e-mail with the photo of the place that shows the closed door and we request an extra payment to schedule the new delivery. We did not have your answer. We await your response by mail to coordinate the new delivery. Regards Latinflores.com Quality and Customer Service Team
Mario
Ordered 2 dozen roses from the USA to Colombia for my GF on Valentines day , I was having it shipped to her office and after the order few hours passed I had to change the address to her home. They updated their system and got the flowers routed to the correct location. The product itself are amazing well wrapped and great quality. They really pull it off not only did I order flowers on the busiest day i also changed the address. Great service , great flowers will do business again!
Response from LatinFlores.comFeb 20, 2020
Dear Weak: Thank you for your good review. We are working really hard to improve our products and give our customers the best service we can. Thanks a lot!! Latinflores.com Quality and Customer Service Team
Juan Manuel C.
Me quedaron mal con el envío de el día 14 de febrero solamente enviaron las rosas 🌹, los chocolates 🍫 y el globo 🎈 no lo enviaron quisiera saber si ustedes me devolverán el dinero por esas cosas que no enviaron porque me hicieron quedar con la persona que se los envíe fue bochornoso ese momento cuando le pregunté si le habían gustado los chocolates
Response from LatinFlores.comFeb 20, 2020
Estimado Juan Manuel: Lamentamos lo sucedido con la entrega de su pedido. Entraremos en contacto con usted a través de nuestro canal de atención al cliente y con seguridad encontraremos una solución a su problema. Agradecemos que nos haya informado de este percance. Nuevamente le pedimos disculpas Atentamente Latinflores.com Quality and Customer Service Team
Lee H.
I paid 245.00 for Rose's, they delivered old opened up flowers. When I complained , they did no ot respond for almost a week, then some lady writes an email calling me a liar, then offers 25% discount!!! I have a picture of the flowers the second they arrived. First she gives excuse saying they delivered at alternate address and that's why they are damaged, then she says they are not damaged!!! Which is it?! Is it my fault or are they not damaged!?!
Response from LatinFlores.comFeb 20, 2020
Dear Lee: Apologies for what happened with the delivery of your order, we will contact you for solve this mishap in the best possible way. We appreciate your opinion and be certain that we will work to improve the quality of our products and service. Regards
Mark Anthony M.
Items were delivered as per requested time. The flowers were so beautiful. My girlfriend was very happy upon receiving the surprise flowers and stuffs. Also customer support was responsive. Would defenitely order again some other occassion. Thanks from PH!
Response from LatinFlores.comFeb 17, 2020
Dear Mark: Thank you for your good review. We are working really hard to improve our products and give our customers the best service we can. Thanks a lot!! Latinflores.com Quality and Customer Service Team
Gaby E.
Mi pedido es el 8814702. El día 13/2/20 compre por la web flores y globo para mi novia para que los reciba el que día de los enamorados. Jamás lo recibió. El 14 intente reclamar. Por Te (que no atendian) por mail y chat en vivo. Ninguna respuesta. En la página para saber el estado de mi pedido estaba colgada. El 15 cuando sigo insistiendo que me DEVUELVA MI PLA(SERVICIO CARISIMO) me dicen que lo entregaron. Hecho falso. Ni contestan mis mails. Soy abogado. Voy a iniciar juicio y realizar las denuncias correspondientes. Gabriel Alejandro Edelman
Response from LatinFlores.comFeb 17, 2020
Estimado Gabriel: Lamentamos lo sucedido con la entrega de su pedido. De acuerdo a su solicitud el reembolso de su pedido fué realizado el día de hoy, le pedimos que revise el extracto de su tarjeta de crédito en los próximos dias para confirmar. Nuevamente le pedido disculpas Atentamente Latinflores.com Quality and Customer Service Team
Adelaida M.
Today at 8am i order some flowers for San Valentine's day, at 8,50pm they sent me an email explained to me that they were so busy, and they couldn't delivery..... I guess it is a fraud, really bad customer service and i am still waiting for the reply... Tomorrow i will wait a few hours, if not this website is a fraud.... i am going to report to different banks and country.
Response from LatinFlores.comFeb 17, 2020
Estimada Adelaida: Lamentamos el percance con la entrega de su pedido. Cómo le comentamos, debido a la alta demanda de pedidos, no se pudo realizar la entrega el día 14 y nos pusimos en contacto para cambiar de fecha y realizar la entrega el dia 15/02/220. Una vez más le pedimos diculpas y le agradecemos su comprensión y aceptar el cambio de fecha. De esa manera pudimos cumplir con la entrega. Atentamente Latinflores.com Quality and Customer Service Team