J M.
Ordered on 12/28 and to date 1/19, still no hair with no communication from company. Buyer BEWARE!
Ordered on 12/28 with a January 7 delivery date and I never received my hair. 3 emails to customer support and all I get is "please be patient". Bad business and I'm wondering if I got scammed. If hair is on backorder it should state that clearly on the website when ordering because I would have ordered elsewhere. My next step is to dispute with my CC company. UPDATE: I finally received my hair today 1/31. Apparently it was held up in customs. Changing my star rating from 1 star to 3 because the quality of the clip ins is superb.
Response from LasheyhairFeb 3, 2026
Hi J Marie We are thrilled that you recognize the quality of our products. We sincerely apologize for the delay in your order being held up at customs, which resulted in an unpleasant shopping experience. In response to this issue, we have optimized our logistics services. Should we have the opportunity to serve you again, we will ensure you enjoy a seamless shopping journey.


