Feel confident and sexy in LASCANA, the best fitting swimwear, beach clothing and sexy lingerie for women of all sizes. Shop online or call 1-888-772-3160.
LASCANA USA (lascana.com) has 52 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
Also known as
lascana.com
Website
lascana.com
Category
Clothing & Underwear
Location
Jacksonville, Florida
Listed on Five Star Index
2026
About these reviews
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The company replied to 6% of reviews.
Latest
Most recent review: September 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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On March 7, I ordered a two piece bathing suit- top and bottom are separate pieces. Originally the top was back ordered until the end of March but the bottom would ship sooner. I called CS today because I have heard nothing. Now supposedly the bottom will ship to me in the next couple of days, but the top won’t ship til the very end of April . REALLY??? I had to call to even get that update. Thankfully I don’t need this bathing suit immediately but DO NOT order from them if you need a back ordered item by a certain date. They will push back the date without even notifying you. I’m not at all happy with their customer service at this point in the process. I’ll be shocked if I do get the top by the end of April.
KB
Katrina B.
Unreliable ordering experience
In order to get your item you have to contact customer service multiple times. I ordered twice, after the first time payment was allegedly unable to go through because "paypal had an error". (I contacted them after two weeks of not getting any updated info) Stupidly I ordered again with my credit card this time.
A week went by, with no shipping email. So I contacted customer support *again* since I didn't want the same issue as before. only to be told that only the warehouse could address issues, but that they put in a ticket for me to be put on one day shipping and to get my order escalated.
I'm never buying from them again. I shouldn't have to bully someone into giving me the item I ordered.
The only good thing to be said is that they have a customer service that talks to you promptly.
Well see if my item ever actually shows up.
-update-
Turns out that order was 'also mysteriously canceled.' ridiculous and unreliable and hard to get a refund.
Response from LASCANA USAFeb 10, 2026
Hi Katrina, we’re very sorry to hear about your experience and apologize for the frustration this caused. This is not the level of service we aim to provide. We’d really like the opportunity to look into this further and help resolve it for you. Please email us at [email protected] with your order details so we can investigate and assist you directly. Thank you for bringing this to our attention.
KF
Kanoshia F.
Tried buying $50 gift card but after…
Tried buying $50 gift card but after entering all my info (including credit card) the page gave me an error and said unsuccessful. It also did the same for my boyfriend after making 3 attempts. All our attempts were charged and when I tried to cancel it with proof (screenshots) of their error page, they said they were unable to cancel our orders which resulted in $200 worth of unwanted gift cards. Feels like a SCAM!!!!
Response from LASCANA USAFeb 12, 2026
Hi Kanoshia, we’re very sorry to hear about your experience and apologize for the frustration this caused. This is not the level of service we aim to provide. We’d really like the opportunity to look into this further and help resolve it for you. Please email us at [email protected] with your order details so we can investigate and assist you directly. Thank you for bringing this to our attention.
NB
Natalia B.
indecent profit
Their shipping is 7.95$, return is 6.95 $. It means that you lose 15 $ on return. I dont recommend, be careful, they're not worth it.
SR
S R.
Prices have increased significantly
I use to buy from Lascana all the time, decent clothing at affordable prices. I havens bought anything in about a year, but recently opened a catalog to look for a few vacation items. However, the prices have tripled. The clothing is decent, but not at current prices. I wont be buying anymore.
GI
Gina I.
Waardeloos contact, pakket nooit verstuurd en geleverd wel verzendkosten vragen
Ik heb op 21-06 een bestelling gedaan voor een paar sokken, deze bestelling is bij hen binnen gekomen en verwerkt en het pakket zou zo’n 2-3 werkdagen kosten om bezorgd te krijgen. Ik kreeg op 26-06 en e-mail dat de bestelling “iets vertraagd” is. Ik wachtte geduldig af aangezien deze mail ook zei dat het hopelijk binnen enkele dagen alsnog verstuurd zou worden. Als ik de track en trace van bekijk zie ik dat er een melding is gemaakt op 24-06 maar dat er geen pakket is ontvangen bij PostNL. Daarna zijn er geen updates geweest van PostNL of Lascana.
Op 01-07 heb ik contact gezocht met de klantenservice van Lascana via de chat op de website. Hier kostte het veel moeite om contact te krijgen, ten eerste lang in de wachtrij gestaan en toen mijn chat opgepakt werd, werd me gezegd “ik kom zo bij u”. Na 5 minuten geen update heb ik gevraagd of alles oké gaat, en kreeg als antwoord “ik ben even met een andere klant bezig”. Waardeloos, laat me dan in die wachtrij staan ipv me op te pikken en dan niet reageren. Ik weet haar naam niet meer, volgens mij was het Sandra. Daarnaast kan ik niet zo lang bij de chat blijven als ik op de telefoon zit, zodra mijn beeld donker werd wordt de chat afgesloten (na hem meermaals aan te hebben moeten klikken om de chat “levend” te houden).
Vervolgens nog steeds niks gehoord. Ik heb vanochtend in mijn account gekeken in de hoop dat er een update was, tevergeefs. Ik zag ineens dat mijn bestelling op “retour” stond? Ik heb deze niet zelf aangemeld, en wil de sokken nog steeds hebben. Ik heb een nieuwe bestelling aangemaakt, maar zie ook dat mijn andere bestelling nog op “onderweg” staat (sinds 23-06). Als ik dan nu de PostNL tracking bekijk is dit dezelfde als voorheen, zonder update. Wat een ontzettend vervelende ervaring, slechte communicatie zowel van de klantenservice als op de “mijn omgeving” die ontzettend verwarrend is. Er staat daar ook ineens een bedrag open van 4,95 terwijl ik niks heb ontvangen of heb teruggestuurd.
BM
Barbara M.
Absolutely horrible swim suit
Absolutely horrible swim suit! The worst suit I have EVER ordered. Cheap material, fit was a size too small, itchy, see through, horrible material!
I have been trying to return the suit but the site won't accept my password and when I try to reset, I never get a code! DO NOT ORDER FROM THIS SITE! The suits are cheap and over priced!
CB
Camdace B.
Bought over 20 items
Bought over 20 items, some were on a flash sale and I was charged regular price. Called to speak with a supervisor told they were to busy they would call back. I was going to keep a few items but I am sending back entire order. I am VERY DISSATISFIED I WILL NEVER ORDER FROM THEM AGAIN. DON'T ORDER ANYTHING FROM THEM.
