LaresarReviews of laresar.us

Sono quasi due anni che ho acquistato il robot Laresar 6pro. Mai avuto problemi, assistenza sempre presente in tempo record, mi hanno anche inviato i ricambi per facilitarmi l'acquisto. Ora l'applicazione mi dice che c'é un problema batteria e che devo contattare l'assistenza. Come prima risposta mi hanno proposto l'invio della batteria nuova. Ma io come la cambio la batteria? Ho chiesto almeno delle istruzioni da poter dare ad un qualsiasi centro assistenza di elettrodomestici, ma sono spariti. Non rispondo più nemmeno ai miei solleciti.

I have purchased a Laresar L6 Pro in December 2022, I have had one too many issues with the product as "Cliff Sensor", "Mapping" and "Wi-Fi" connection was problematic and the product was keep stopping in the middle of a session. Contacted customer services but have had bizarre instructions, done them all and had no visible improvement. I have been promised a replacement and the replacement product started failing with other error messages in a month. Currently it cannot be used and customer services are doing everything to dodge refund, I hate the fact that I have paid for this product almost 400£ and have been cleaning my place on my own. Stay clear of this company, they deserve to be bankrupted.

Achat du nouveau aspirateur élite 8 Une aspiration digne des grande marque Fonctionne très bien même sur tapis et dans la voiture Je recommande

Bonjour j’ai acheté cette aspirateur robot et laveur Lorezar 10 mois après en panne, batterie HS, le pire c’est qu’ils font le mort, ils ne vous répondent même pas et pour couronner le coup Amazon à retiré l’aspirateur robot de les achats, comme si je l’avais pas acheté, ce sont des escorts. N’achetez jamais cette marque, tout le monde à ce problème et la marque n’assume rien que vendre leur produits qui valent pas un clou. J’ai eu un Roomba 6 ans qui à été pour le coup une bonne marque. Carole.

Very helpful before you buy then they ignore on you. I tried for 1 month to get any response on my order status using their chatbot, info-mail, answering their mail where they confirmed my purchase without any response. When I decided to make a repurchase to not "exceed the eu policy on purchase online" they resurrect from the dead to only tell you that you will not get refund. 0 customer service.

It feels generous to even give the one star for this company. The robot last a month without a fault and to make things worse when I contacted their ‘customer support’ they advise the parts needed would take up to 20 working days to ship from China. Not impressed but I waited and finally nearly a month later the parts I was promised did not arrive! Contacted ‘customer support’ again and they advised they would ship the parts from the UK factory and over a week later still not parts. Contacted them again was told it was ‘lost’ and told me they would ship again. As of today I still have not received these make believe parts. Also, not too impressed that I have had to wait over a month for parts that apparently could have been shipped within the UK from the start. Very poor service and response from this company and despite trying to raise an official complaint I still keep getting the same generic responses. Stay clear of these clowns for sure.

Mon fils a acheté pour lui et pour moi un robot laveur le sien a fonctionné 6 mois laresar lui en a renvoyé un autre au bout de 6 mois il ne fonctionne plus le mien a duré 12 mois problème de batterie on a changé la batterie 6 mois après rebelote de l'arnaque pur

Vendono aspirapolvere ma non si trovano I ricambi anche semplici filtri