LaresarReviews of laresar.us

I bought a Laresar Ultra 7, and I had issues from day one with parts that were not working correctly! They were replaced after a couple of weeks, but they kept breaking. They sent me a new one after dealing with way too many small part replacements. After a couple of months, now is the battery that is not working (it died out?). Now, I am trying to get a replacement battery, but nobody is telling me how to get it. I think that I am giving up altogether and getting a new vacuum cleaner from a different brand.

Have a broken Laresar L6 Pro robot vacuum that's still "under warranty" but their customer support refuses to repair or replace it. Have been in contact with them regularly for almost a year and nothing has been done or will be done. I've asked for my money back but they refuse. Stay away from this company if you want any kind of support.

What a brilliant machine! With having two dogs, even though they are short haired, the Evol 3 vacuums all of the hair each day and then vacuums the edges before moping the floor, all while I’m at work. Would highly recommend and customer service was fast an efficient at registering the 2 year warranty - 5 stars!

Would like to give zero stars. Cannot reach customer service for a product that died under warranty. No response on website form or from email. Have been trying for several weeks and repeated contact attempts. No way to get them to respond. Junk product and non-existent support. AVOID at all costs.

Enttäuschend – Keine Kaufempfehlung Ich habe den Akkustaubsauger Elite 8 von Laresar über Amazon gekauft. Anfangs war ich wirklich zufrieden mit der Saugleistung und der Handhabung – für die ersten Monate ein solides Gerät. Leider hat der Akku bereits nach ca. 6 Monaten komplett den Geist aufgegeben. Seitdem ist der Verkäufer auf Amazon nicht mehr auffindbar. Trotz Registrierung des Produkts auf der offiziellen Website von Laresar und mehrmaliger Kontaktaufnahme über verschiedene Kanäle, habe ich bis heute keinerlei Rückmeldung erhalten. Die versprochene 2-jährige Garantie ist somit völlig wertlos. Für mich ist klar: Finger weg! Keine Kaufempfehlung.

FUYEZ CETTE MARQUE !! ASPIRATEUR BALAI TOMBÉ EN PANNE APRÈS 8 MOIS SEULEMENT, LE VENDEUR RESTE MUET APRÈS 3 RELANCES , ALORS QUE L'APPAREIL EST TOUJOURS GARANTI !! UN CONSEIL, FUYEZ CETTE MARQUE !

You need to offer a zero star rating for these guys No customer support trash product no reply to emails no phone number DO NOT BUY FROM THESE CROOKS

Vacuum broke within a year customer service was absolutely terrible they did not honour their warranty and kept telling me they had shipped a replacement but would not provide me with a tracking number and I never did receive the replacement been back and fourth with customer service for 7 months!!! STAY AWAY DO NOT PURCHASE FROM THIS COMPANY SPEND YOUR MONEY ELSEWHERE actual purchase July 2023 stopped working Aug 2024 been back and fourth trying to get a replacement or refund with no success