Santos J.
Avoid at all cost.
Battery didn't even lasted for a week. The battery isn't even a geniune manufactured battery. They actually mask it up with tape to prevent themselves from being sued. I have this odd 0% bug where I can't turn off nor work on my laptop without having it being plug in. I tried every geek tricks on the web but nothing fixed. Also, my device detects random unknown trojan virus's that wasn't even there to begin with. Shipping took way to long, approximately more than 3 weeks it took for me. Not worth the money, learned my lesson.
Response from LaptopbatterydirectJan 23, 2024
Dear Customer We sincerely apologize for the delay in the delivery of your order and the inconvenience it has caused during your time in Phoenix. Your satisfaction is our priority, and we understand the importance of timely deliveries. Upon reviewing your concerns, we want to assure you that we are taking immediate action to address the situation. Our team is investigating the delay and working to expedite a resolution for you. We understand the financial impact and inconvenience this has caused, and we are committed to finding a satisfactory resolution. A member of our customer support team will reach out to you shortly to discuss possible solutions, including compensation for the inconvenience. If you have any additional details or specific preferences you'd like us to consider in resolving this matter, please feel free to respond to this email. Once again, we apologize for any disruption to your plans, and we appreciate your understanding as we work to rectify this situation. Best regards, laptopbatterydirect.net Team