Lanera is listed under Decoration & Interior.
Lanera (lanera.com) has 241 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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Sherrie
This makeup is horrible! It's very heavy, looks terrible - feels awful. I never did get my money back. They offered to send me another color and gave me tips on applying, which doesn't work. No way this makeup is for mature skin. The ads are bogus, in my opinion. If I could give zero or minus stars, I would. Don't waste your time or money!!!
Sue C.
Why write you don't get it or read it 😡 I hate this makeup to light for my skin
Jeannette B.
I need your customer service number I wish to make communication
June F.
Received foundation today, delighted with purchase, lovely smooth foundation, colour perfect, arrived in short time
Yvonne C.
I did what everyone else did, ordered & then read these reviews. Yes it comes from China which was misleading from the advert. First time I tried not that impressed. No different from average foundation. However second time I applied with a damp sponge & that made a huge difference. Looked great. Customer service great, cannot fault. Replied within 24 hours or less. Sent me 2nd bottle free as wasn't sure about colour. You do have to wait a long time for delivery, my only downside. I don't usually do reviews but felt they had such negative ones that I hope mine helps.
Owner
I must say if you are unhappy with the Lanera foundation, it's extremely challenging to have customer service accept a return even though it's guaranteed if you're not happy. They suggested many things on how to make it work including using other products in unison with their thick, heavy foundation. Finally, after 4 emails to customer service, they FINALLY provided a return address to a p.o. box in Ohio. This foundation not only highlighted imperfections, but it's like putting on spackling compound! If you have mature skin, DON'T DO IT! I also didn't like the fact this is manufactured in China!
Susan G.
Should have read the reviews. Bought from their website, came from China although arrived earlier than expected. Pump doesn't work, foundation extremely disappointing, doesn't appear to do "What it says on the tin", seems to highlight my flaws and wrinkles. Extremely disappointed and putting in the bin.
Carla S.
Does anyone know how to return this makeup? The support team won’t answer me. It was shipped from Ohio, but based in New York.? I am probably out the money. This is the worst makeup ever. What a scam.
