Lane HealthYour health matters. Your finances do too. It’s time for a smarter way to get and pay for your healthcare - with the Healthcare Spending VISA® Card1: Lane Health uses innovative financial technology to help you become more confident and optimistic about managing your healthcare. For more information about Lane Health, visit our website to learn more.1 Lane Health is a financial technology company, not a bank. The Healthcare Spending Card is issued by Lead Bank pursuant to a license from Visa USA Inc.
Lane Health (lanehealth.com) has 69 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Investments & Wealth · McLean, Virginia, Virginia
Excellent
Investments & Wealth · North Chesterfield, Virginia
Excellent
Investments & Wealth · Richmond, Virginia
Excellent
Investments & Wealth · arlington, Virginia
Excellent
Showing 37 reviews with 5 stars · Clear filters
Latonya
I got all my needs met in my answers to my questions. She was really helpful and she took her time it wasn't a rush job.
Response from Lane HealthJul 31, 2024
Latonya - glad we spent the time you needed to get your questions answered!
Vincent
Kimberly is very attentive and professional. Thank you.
Response from Lane HealthJul 31, 2024
Vincent - thanks for sharing your experience with Kimberly! She takes great care with our members!
Brad
I wasn't sure I needed another card, but the ability to manage and pay my healthcare bills in one place is a game changer. I can literally swipe and forget because I set up auto pay when I signed up. Now I pay my bills with the card and Lane Health pulls my monthly payments from my HSA account on my due date - it allows me to pay with pre-tax dollars even before I've saved them. Love this product!
Response from Lane HealthJul 31, 2024
Thanks for sharing Brad. We agree the Healthcare Spending Card is a game changer. Looks like you're one of our growing list of "power" users!
Tex
Great product and great customer service
Response from Lane HealthJul 31, 2024
Thanks Tex. We're thrilled to see you're having a great experience!
Stephanie
Your communication is stellar!
Response from Lane HealthJul 31, 2024
We work hard to assure our messages help us build our brand. Thanks for recognizing our efforts!
Elmi
The customer service agent was skilfully and gave me good customer service experience.
Response from Lane HealthJul 31, 2024
Our Advocates are at the heart of what we do! We'll assure we share your comments with them.
Walt L.
Thank goodness I got this card. I was hit with a $3k hospital bill that I thought my insurance was going to fully cover. I can't pay that out of pocket in one shot. I used the card to pay for it and now can spread paying it back over a year's worth of paychecks -without interest. 😊Phew
Response from Lane HealthJul 26, 2024
Giving you peace of mind,,,,that's what the HSC is all about! Be Well Walt!
Mary M.
My customer service rep listened, followed through, and resolved the issue on my behalf promptly.
Response from Lane HealthJul 24, 2024
Thanks for the feedback Mary. We'll be sure to acknowledge the Advocate that assisted you!