Bob H.
That Was Easy
Realized although I activated my card, I needed to make arrangements for autopay.Since I’m not technically proficient, I didn’t think it would be an easy task. I called the toll free Member Services line for help. WOW! The Advocate that handled my call impersonated me - with my permission, of course - so I could see exactly what he was doing and in minutes, the task was complete! Tyler even asked if there was any thing more he could help me with to enjoy the full benefits of my card. Great experience. The way service should be.
Response from Lane HealthAug 26, 2024
Thanks Bob! Glad we made it easy for you! Enjoy using your card.




