L & M Carpet One Floor & HomeReviews of landmcarpetonemechanicsville.com

When moving, we replaced carpet and I was most impressed with L&M's up-front commitment to accuracy and value. The measurement process took a little longer than the competition, but when they were done, it was clear that they weren't going to miss anything and come up with any surprises upon installation. Also, they showed me HOW they estimated the carpet usage and used every inch of the roll of carpet at hand so that they could get the most out of the least amount of material. The other company didn't offer that nor did they measure as carefully. The installation itself was first rate and we were very satisfied. The new owners of the house ended up installing more of the same carpet in the areas we didn't replace and they used the same company. Now that we're in the new place, we know who we're going to use! Laurel was a delight to work with and offered lots of options. We can't wait to renovate the new place using L&M's service.

Our experience with L and M Carpet One could not have been better! We were quite pleased with the sales person that took care of us. I never expected to receive such great installation service and follow-up. These folks are professionals all the way through. What we requested was never a problem for them....they evidently are quite accustomed to putting their clients first at all times. It was a pleasure working with such a great company! They made SURE that we were completely satisfied and that the financing was also agreeable to us. Beyond our expectations in all aspects of the process.

From Day one when my husband and I were greeted by Laurel Stegeman at L&M to begin our journey to choose kitchen flooring to the last day of installation, we cannot say enough good things about L&M, Laurel or the service. Laurel was always available by email and telephone to answer questions, set schedules, and arrange for additional services, e.g., plumbing, to see that the project was completed efficiently and professionally - and on time! L&M's installers were wonderful. They were efficient and consulted with us on questions of style and preference at every stage. When we discovered a "nit" in the grout of the tile floor, Laurel responded immediately as did the installers and the issue was resolved quickly and completely. I recommend L&M highly and without reservation. Our floor is beautiful!

We used them for kitchen flooring over three years ago. When it was time to replace bathroom flooring and carpet in the rest of the house we selected them again. We were pleased from start to finish working with the installers and the staff. Morris and Matt continue to deliver a fair price with excellent customer service.

My wife and I were in desperate need of new carpet in our first home. We were putting it on the market and knew that the old carpet, that had been there for who knows how long before we bought it, would turn away potential buyers. We reached out to Matt Shelton with L&M Carpet One and he came out the next day to give us a quote. We explained to him our situation and he recommended a product that would work just right for our goals. We agreed on the spot and within a week we had new carpet. The house sold the first day on the market and I just know it was because of the excellent product and service that L&M Carpet One provided. We will definitely be using them again!

We had to replace our kitchen floor due to water damage and decided to redo another room. After shopping around and getting quotes, L&M was the best price and the best to deal with, I didn't want some sub-contractor slapping the floor down and leaving. The work was done with integrity and honesty, the installer Brian was awesome, he installs your floor like he is installing in his own home. John and Laurel are the best to deal with, never rushing to just make the sale, but making sure you are happy and satisfied. Their product knowledge is top notch and they pay attention to detail, right down to making sure your quarter round trim matches the floor. Randy who is their carpenter is the best, the transition strips he made surpass any store bought ones!! L&M is the best!! We love our new floors, thank you guys!!!

Angie was and is wonderful! She showed me several options for flooring and was interested in my priorities. She was able to meet all my needs, including getting my hardwood floors refinished. I called back to have her pick a tile for the upstairs bathroom, have it measured, and get an estimate for installation, which she made happen within 24 hours. All visits to L&M in person and by phone have been pleasant and the people there are so helpful and friendly. Plus, the decorators have very good taste. I'd trust their recommnedations on any product.

L&Mcarpet WAS ONE OF THE BEST CHOICES THAT I HAVE MADE, THE MEN WHO CAME OUT TO INSTALL ,WORKED FROM THE TIME THEY ARRIVED TO COMPLETION OF THE JOB. THEY WERE LIKABLE AND THEY CLEANEDUP AFTER THE INSTALL AND PUT FURNITURE BACK IN PLACE. IT WAS AN AWESOME EXPERIENCE.