Joseph S.
prospective tenant review
Your report was detailed and helped me understand a prospective tenants background. Thank you.

A landlord's one-stop-shop for everything from tenant screening to payment processing.
LandlordStation (landlordstation.com) has 629 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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629 approved reviews, newest moderated first
Joseph S.
Your report was detailed and helped me understand a prospective tenants background. Thank you.
Chuck K.
Works great. Gave me peace of mind that I was getting a good tenant.
Karen W.
My applicants found the application very difficult to use and they 30-40 and used to digital systems. Entering employers there is no way to put in correct end date with for example start 09/01/2018 to end date PRESENT in other words currently employed. Instead your system ended with 01/01/2019 as if they are NOT employed. This is unacceptable and not helpful. Also I had problems with the Application part of the system and could not get anyone to call me back. POOR customer service.Emailing is not sufficient when on tight deadlines to get a new tenant(s). Also what do you mean when on screening and get score. Acceptable per what you allowed. Where did I put in what is an "acceptable" score? This also is unacceptable. I emailed but did not yet get a response.
Response from LandlordStationMar 25, 2019
Hi, Karen! I'm sorry you had some trouble using the free application that we provide to you in your account. We are always happy to help you through any issues you may come across. I'm afraid that we do provide limited phone support, so the best and quickest way of contacting us is to reach out via our [email protected] email. If your question has been answered via email, you will not receive a call in addition to the email. I do show that our customer service team responded back to your email on Saturday. Please let us know if that wasn't received.
KATHY H.
First time to use. Quick return on request.
wallace
hard to navigate. It’s also to expensive for the information you receive in the tenants reports. Could be more inclusive. Less legalization could help.
Response from LandlordStationMar 8, 2019
Hi, Wallace! I'm sorry you had difficulty navigating the site. We are working on some upcoming improvements and would love your input. Please feel free to reach out to us at [email protected] so that we can make sure to pass your thoughts over to our development team. Thank you!
Richard C.
This was the first background check I conducted through Landlord Station. I was representing the Tenants. Wasn't clear if and how I would be notified when the reviews were completed but sure enough I was. I also thought that a summary page with the scope of the background check would be a sufficient report to share with landlord. Otherwise, it was easy, clear and the report run, thorough
BRUCE T.
very easy to use, fast service
Elizabeth K.
I have just recently utilized LandlordStation for the first time to screen prospective tenants after being in the residential rental business for over thirty years. It is fast, efficient, and circumvents potential future headaches with tenants that may not be suitable. I give the service a “thumbs up” and will continue to be a regular user.