LandlordStationReviews of landlordstation.com

Response from LandlordStationApr 13, 2022

Hello and thank you for your feedback! We receive the reports from the credit bureau. Previously we were able to reformat the reports, but with a recent update they are now providing the format to us as well as the information. I will certainly make sure that we pass this along. Thank you for letting us know!

Response from LandlordStationMar 28, 2022

Hi, Michael! I'm so sorry to hear that you had trouble with this. A quick look at your file shows that you ordered a report on a Friday and there was a conversation with one of our customer service reps that following Monday to update the applicant's email address. It looks like the applicant was able to authorize the report and it was delivered that day. I completely understand the importance of getting these situations resolved quickly and we do have a way for you to update the email from your dashboard in case you have trouble with this again outside of normal business hours. You'll want to go to the Tenant Screening section of your dashboard, click on the Report Number for the applicant in question, and you'll see both a reminder option and an update option. If you have any further questions or if this was in reference to another report, we'd be happy to help you with that! Please let us know and thank you for your feedback!

Response from LandlordStationMar 25, 2022

Hi, Robert! Thank you for your feedback! The accept/reject recommendation used to come from credit bureau. They no longer provide that, but we have let them know that you and other landlords using LandlordStation would love to see it come back!