LandlordStationReviews of landlordstation.com

Response from LandlordStationMar 9, 2023

Hi, Ivette! The product manager from LandlordStation will be reaching out to you for further details to see if there are any updates that can be made to these reports. Thank you!

Response from LandlordStationFeb 27, 2023

Hi, Kyle! I'm so sorry you had trouble with the platform. We have a full set of walkthroughs located here: https://landlordstation.zendesk.com/hc/en-us and you may always reach out to our customer service team at [email protected] or 866.613.7773 for any additional questions that you may have.

Response from LandlordStationFeb 9, 2023

Hi Chad! I'm afraid a review of the applicant's finances is not included in the screening report. If you would like to perform that type of check on them, you may consider requesting bank statements.

Response from LandlordStationJan 20, 2023

Hi, Gloria! I'm sorry you had trouble contacting us. I don't show that an email/call made it to us. Our email address is [email protected] and our phone number is 866.613.7773 Please feel free to reach out with any questions. When you choose the 'Tenant Pays' option, they will add their credit card information prior to authorizing the report.

Response from LandlordStationJan 6, 2023

Hello and thank you for taking the time to leave a review! Previously the income amount was reflected on TransUnion's reports, so we had no way to update that once the reports were submitted. They made an update that removed the income information from the report, though we still provide that on your summary page as part of Income vs Rent section. The income that your potential tenant provides in no way affects the tenant screening report provided, only that Income vs Rent on the summary page. Our dev team was able to update this information for you, using the information you provided to our customer service team. The customer service team has also been alerted to our ability to do this now as well. If you have an applicant that has this issue in the future, please reach out and we can make the same update for them as well. Thank you for sharing your concerns and I hope this has solved your issue. Please let us know if you have any further questions.