LandlordStationReviews of landlordstation.com

Response from LandlordStationAug 14, 2024

Hi, Anthony! I'm sorry you had trouble with this. I do show that you were able to connect with Pharoll and he walked you through how to access your credit through your account. These credits are made available every 30 days for the Credit+Criminal reports and you'll see that screening level marked with an available credit in your account. It is applied when you place the order. If you have any additional questions, we'd be happy to help with those! Please let us know.

Response from LandlordStationJul 1, 2024

Hello, Carol! I do apologize for the delay. It does look like we received your last email after the close of business on Friday, so someone should be able to respond to your request shortly. In regards to the payments, we do authorize your credit card when you order a screening, but the reason we don't capture the charge until the report is run is to make sure that we do not charge you for a report that you do not receive. That authorization can be removed either by canceling the report (which we can do on our side) or after 30 days. If there's no activity after 30 days, the report will automatically cancel. If you happen to have used a screening credit to pay for for a report that was not run, we can reset that for you.

Response from LandlordStationMay 7, 2024

Thank you for sharing your kind words! We're always thrilled to hear when LandlordStation has not only helped our landlords with their current investments, but have helped them grow as well! Thank you for being such a loyal customer and allowing us to help you build your business!