Land GuardReviews of landguardgarden.com

We like the bed we bought from Land Guard. They were pretty easy to put together. We bought six. It took about an hour to put together each one. We had bought one of a different brand that was a heavier material and a nicer finish (brown) but they didn't have the size we wanted. Land Guard did. They are just what we wanted. They are easy enough to move into place; one person can handle an eight-foot X four-foot bed. They're 18" high, which is perfect for me. Taller would require too much soil, shorter is not as convenient. Delivery was prompt, and the boxes were easy to handle by myself (even though I am a 75-year old woman!). Hopefully these beds will as long as I do! I can't wait to get planting.

Customer service/support resolving a matter was good.

Bought one of their products, it arrived missing parts. Company said they'd send a replacement. They didn't. They have now stopped responding to any emails.

I did not get the product I ordered. I have submitted an inquiry and have not heard back (but it has only been one full day)

A good product at a good price!

The raised bedsI purchased were easy to assemble and seem sturdy.

Do not purchase from this dishonest company! My husband ordered the 4 pack of garden beds for me as a gift. I was excited until I opened the first box….they look very used, heavily bent especially near the holes and scratched all over. I absolutely will not put this beat up junk in my garden. I told my husband to return them. My husband emailed them with photos of all the damages and was told they would only give him a free set solar lights and that we had to keep them. He let them know we were not interested in lights and want to return them for a refund. They replied saying that the damage and scratches are normal from shipping and will not take them back. They gave us some story about how the dent and scratches won’t matter because it’s galvanized and will never rust. I’m reading the other reviews here from people who have ones that rusted out. So that’s just another lie from them. They are only offering free solar lights and 5% back now. They are dishonest and do not stand behind their product. Do not do business with them. We will be doing a charge back as well as contacting the Attorney General regarding their fraud. Update - We have emailed them at least 4 times now. LandGuard keeps downplaying the damage calling it “minor”, which it is not. As I have explained to them (and provided many photos), they arrived in a heavily damaged condition, including significant bending around the pre-drilled holes and extensive scratching. This is not consistent with new, undamaged merchandise and is not acceptable as a final product. Shipping damage is the responsibility of the seller and/or carrier, and it is standard practice for shipments to be insured for this reason. Any claim related to shipping damage should be handled between the LandGuard company and the carrier—not passed on to the customer. We should not be forced to keep damaged goods due to shipping issues. Shipping is insured. If it’s damaged in shipping as they claim, then they should have no issues filing an insurance claim with the shipping carrier. This is not my problem. LandGuard will say or do anything to keep your money. They do not care about customer satisfaction, and they expect all of their customers to live with damage. If the product is getting damaged in shipping every time as they can’t claim, then that would tell you that they don’t pack it properly. Which is again not my problem. Response Email from LandGuard: On Apr 4, 2026 Thank you both for your messages and for reaching out to us regarding your order. We completely understand your frustration and truly appreciate the opportunity to explain the situation further. As we’ve mentioned, the slight paint scratches and minor bends on the garden bed are cosmetic imperfections that may occur during shipping. These do not affect the functionality, durability, or safety of the product—the galvanized steel beneath the color coating remains intact and fully operational. To resolve this matter, we have already offered two compensation options: Receive 4 complimentary solar lights, or Receive a 5% partial refund along with 2 complimentary solar lights. We hope that one of these solutions will meet your needs. Please understand that we’ve already provided a more generous resolution than what we would typically offer for minor cosmetic issues. While this situation is rare, we’ve made every effort to ensure a fair outcome. Regarding the return shipping: Based on our return and refund policy, return shipping costs are typically covered by the customer in cases where the issue is cosmetic damage and not related to a manufacturing defect. The carrier will charge additional fees for the return, including handling and shipping costs, and these fees are not covered under our standard policy. We hope this explanation clarifies the situation, and we’re happy to guide you through the return process should you choose to proceed. Please let us know how you would like to move forward, and we’ll support you with the next steps. Thank you again for your patience and understanding. Warm regards, Land Guard

I ordered a 6’ x 3’ x 2’ garden bed. The bed is 68 inches in length, not 72. I would like a refund on the missing 4 inches of garden bed. I ordered 3 beds, I’m missing 12 inches total. You should have better truth in advertising.