Sunny
Bad Product and Bad Service
I ordered 2 6x4x2 Raised garden beds I received one And I tried to get a response of where the other one was all I got was an AI message That it had been received which it had not. I was able to get back $139,99 thanks to my bank. Which was half of the $278.00 for the 2 beds I found they were way over priced and was able to order a much better quality bed from another company fo almost half the cost. I don't recommend this company at all The many times I tried to get a live person to speak to. I've yet to hear from them
Response from Land GuardApr 7, 2026
Dear Customer, Thank you for your feedback. We’re truly sorry for the experience you had and understand how frustrating it must have been to receive only part of your order. After reviewing your case, we can confirm that your order was shipped in multiple packages, and unfortunately, one package was lost in transit by the carrier. This is certainly not the experience we want for our customers. We’d also like to clarify that all of our responses are handled by real support team members. However, we sincerely apologize if our communication felt impersonal or did not meet your expectations — we understand how important clear and timely support is. We have already arranged a replacement for the missing garden bed at no cost, and we’re ready to proceed as soon as the current dispute is resolved, so we can ensure everything is handled properly and without delays. We truly value every customer and are continuously working to improve both our service and communication. If you’re open to it, we’d really appreciate the opportunity to make this right for you. Warm regards, Land Guard