C K.
Worst Ordering Experience
I ordered a 4' x 12' bed for my father a couple of weeks ago and it didn't seem to go through, never got an immediate confirmation or any confirmation. I wrote customer service to ascertain if the order went through. At the time they had no record of the order. So I ordered again and got a confirmation. Next thing I know I got TWO raised beds a week apart and I've learned they charged me for both. Their ordering platform was on the fritz (a time lag?) and I'm stuck with a second raised bed I can't use and a cost I contend I didn't incur. A dozen emails back and forth about this. Worst online transaction I've ever experienced.



