LakeAirReviews of lakeair.com

Response from LakeAirDec 3, 2023

Hello Paula, You have been a long time customer and I thank you for that. I have looked closely into this transaction. You made the original purchase at 4:12 AM on November 26. You had 3 choices for shipping and probably selected the most expensive by accident. Twenty minutes later at 4:32 AM you filed a claim with PayPal. Once a claim is filed the transaction is frozen. Once the transaction is frozen there isn't much I can do. I figured you would call later that day and we would redo the transaction. I am happy to resolve this in any way you would like. Give me a call tomorrow and we will get you all set up. Randy Bush President RK Ventures Inc, / LakeAir

Response from LakeAirSep 15, 2023

Hello Ralph, I apologize for any confusion. I remember the conversation, and in our chat, you mentioned you found the unit in a relatives basement. The manual I sent you was for the current model (not sure how old your found unit was). Products and manuals evolve over the years. Again I apologize for any confusion.

Response from LakeAirJul 20, 2024

Hello Chip, If you ever need assistance finding a product give us a call and we will do what we can to help.

Response from LakeAirJul 20, 2024

Hello Brian, Thanks for your kind words!

Response from LakeAirJul 20, 2024

Paul, We like to inform our site visitors, because an informed customer is a great customer!

Response from LakeAirJul 20, 2024

John, glad the speed of service was to your expectation. If you need an help, please let me know.

Response from LakeAirJul 20, 2024

We are working on improving our communication system. Shipping is a continual struggle, I couldn't agree more

Response from LakeAirMay 8, 2023

Thanks for the Kind words Bruce. At LakeAir we are working to engineer the ability for consumers to repair our products more easily. We will continue to keep the parts in stock for another 10 years plus.