Gretchen D.
They are quick
Awesome experience, filter was perfect
Response from LakeAirJul 20, 2024
Hello Gretchen, I am so glad we can help Fatboys cigar thrive. Count on us to keep your air clean.

LakeAir Brand Air Purifiers are manufactured by RK Ventures Inc. in Racine WI. LakeAir Air Purifiers and Smoke Eaters have been made in the USA since 1968. Our air purifiers are commercial in nature; made from all steel. We focus first on superior product function. Our products are built to to last through out a generation. They are built to be easily repaired by the common man. We use green manufacturing processes to minimize the ecological footprint of our products.
LakeAir (lakeair.com) has 42 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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42 approved reviews, newest moderated first
Gretchen D.
Awesome experience, filter was perfect
Response from LakeAirJul 20, 2024
Hello Gretchen, I am so glad we can help Fatboys cigar thrive. Count on us to keep your air clean.
Gary P.
Great unit , works well
Response from LakeAirJul 20, 2024
Hey Gary, I am glad your smoke eater works well. If you need assistance we are here to be of service.
Cathy B.
So happy to find mold/mildew treatment that is safe to use. Ordering was easy and prompt delivery. Great customer service!
Response from LakeAirJul 20, 2024
Hey Cathy, I am glad you like the healthful home products, If you need assistance, just let me know.
Cheryl G.
Works great! We have birds and this has cut down on the dander through the house significantly. Thank you!
Response from LakeAirJul 20, 2024
Hello Cheryl, Our pet air purifiers certainly work, thanks for letting us know.
Lisa
Really enjoy my Lakeair purifiers. Recently bought more carbon filters and the service was excellent. Reached out to see when they would ship so I could be prepared and response was immediate. Great company and products.
Response from LakeAirJul 20, 2024
Lisa, So nice to hear another satisfied customer. We aim to keep customer service high.
Steve L.
Delivered 17 days later. Inquiries to online chat are answered by someone one the road EVERYTIME. No email replies where shipment was. Asked for faster shipping due to their “dropping of the ball” but was told we can’t do that but we can give you another filter to try to make amends. Hollow. Never done. The excuse machine followed with ridiculous reasons why this wasn’t processed.
Response from LakeAirJul 20, 2024
Hello Steve, I am sorry you had a poor experience. Please call me and let me make this up to you. We really do try to make customers happy.
Erin W.
I have not received my order. issue was explained and understood. I was personally phoned by the company and was explained the extenuating circumstances. Much appreciated.
Response from LakeAirJan 15, 2024
Hello Erin, I am sorry for the delay in shipping your replacement filters. We had a bug hit our shop. We had several people out sick for an extended period. We like to hire retired Veterans, and sometimes the older folks need a couple of extra days to recover. Our staff is back to full force and your order will ship tomorrow.
Dan P.
I waited for 11 days after my $2400 purchase and received not one follow up email, text, or call regarding delivery, or my unit. I called Lake Air and spoke with the owner Randy, after 11 days, and all he said was calm down. No apology, nothing.
Response from LakeAirDec 22, 2023
Dear Dan, I am sorry you had an unpleasant experience with us. When I answered the phone, the first words I heard was "where is my filter!" I asked who is this "so I could look up your order" You gave your name, and I said please let me look up that information. You continued to speak brusquely. I ask you to please relax while I looked up you information. You promptly asked to cancel the order which we did. I feel horrible that our interaction went badly. Around the holidays shipping can go slower . Your unit was on its way to you, but you didn't give me a chance to check on it. I hope the rest of the holidays will go better for you. If you would like to see about receiving a unit with a extra discount for your trouble, please contact us. I do apologize. I wish you had given me a chance to make things right.