LaherbReviews of laherb.com

SCAM, they take your money and do not ship anything. No phones, no return reply.

I placed an order with LA Herb thinking I was supporting a legitimate business, but my experience has proven otherwise. They advertise "free shipping on orders over $50," yet when you actually go to check out with an order of $51 or more, they still claim you need to spend $75 to qualify. This is a clear bait-and-switch tactic, misleading customers into spending more than they originally intended. Beyond the deceptive pricing, they took my money and never sent my order. No shipping updates, no tracking, and most importantly—no response from customer support. It’s as if they just disappear after getting your payment. This company operates like a scam, seemingly banking on customers giving up on their purchases so they can keep the money. It’s a predatory and dishonest way to do business, and the complete lack of communication makes it clear that this isn’t just an isolated mistake—it’s a pattern. I will be reporting them to the Better Business Bureau (BBB), the Federal Trade Commission (FTC), and the Attorney General’s Office to ensure they are investigated for fraudulent practices. If you’re considering making a purchase, save yourself the frustration and look elsewhere. Businesses like this should not be allowed to continue deceiving customers. I strongly advise against ordering from LA Herb.

I ordered some asafoetida resin pieces from LA Herb. I emailed to ask whether it was pure asafoetida. They assured me it was, and even "double-checked". A lot of asafoetida for cooking has flour and other ingredients mixed in that I'm allergic to. But when I got their asafoetida, it looked suspiciously unlike the pure asafoetida I'd bought elsewhere. It had a whitish color and wasn't semi-translucent, which the pure asafoetida was. A lot of the pieces had a semi-cylindrical shape, and the pure asafoetida chunks were irregular in shape. It looked a lot like the Rani brand asafoetida, which has wheat flour and edible gum in the ingredients list. It also didn't look like the picture on their website. That is just a pretty picture they dug up somewhere. There's a disclaimer saying that a real picture is coming soon, but a real picture has been "coming soon" for at least a month. I tried 8 mg of their asafoetida, and got sick for a couple days from the allergic reaction. They did promptly refund my money, which is the only good thing I can say about them. Their asafoetida stayed available on their website, without any mention of other ingredients, which is illegal and endangers people with food allergies.

Do not buy from this company, everything is a scam. They do not respond to emails, do not answer phones and have not stopped my order, it has been 25 days since I purchased it. It cost $80. DO NOT BUY ANYTHING FROM THIS COMPANY.

Ordered product on December 26th 2024- have yet to receive shipping information. I’ve called LA Herb multiple times and have left messages and no one ever answers or calls me back. I sent an email the end of December and finally received a response on the 3rd of January stating it would ship that week. It’s now the 10th and still haven’t received shipping info and cannot reach a customer service rep. This is absolutely ridiculous. Awful communication. I will be disputing the charge with my credit card company.

Scam!!!!!!!! Don't order anything from this company. I ordered on December 18th priority mail. Still haven't received the tracking information or the order. I was told by some punk name Mark that I would receive my order last week. I've called left several messages and emailed. Please don't waste your time and money. Im definitely going to exposed them on All of my social media. Give me my money back 😤

Never received shipping confirmation. Emailed the company said i would have it next day, that has been 5 days ago so I emailed for a refund 2 days ago and never received an email nor my money back. They are a complete scam and all the good reviews are bots here from them.

Maybe not as bad a company as says in reviews, scared me, it looks like my order is really and finally on the way, I don't like feeling scared so I am done with this company,