LadypromdressReviews of ladypromdress.com

I ordered my dress over a month ago They kept in touch like they were really making the dress… I question when we’re they mailing the dress because it was a week before my event … she replied I’m sorry I can’t promise you will get the dress in time we have a short labor holiday… I Paid for express tailoring time is 14 days It had been over a month… Now it’s a week before my Big day and no dress… Bad buisness very Sad customer…

I love my dress it is beautiful 🥰! I highly recommend them !

PLEASE, Ladies, do not order from this website/company. My niece informed me about this company to order her junior prom dress. We placed the order on Monday, April 4th to which we received an immediate response from a representative named "Shirley" asking to confirm the dress size, date of event, etc. We did all of that and was informed we should do rush shipping (an additional $30) to which we could pay via Paypal since we had already finalized the payment for the dress. We did that and by the time I kindly checked in for an update about a week ago since her prom date was soon approaching, they responded with "we recommend a rush order," which raised an immediate red flag for me considering I had already done this. I did not sit right in my spirit about this; they could not even provide a tracking number. I filed a chargeback to which they begin emailing and even reached out via text to begin harassing me. I immediately converted the messages and took screenshots into a PDF for my bank and PayPal - received my money back immediately. I was even called a "stupid b#@$^" via email because I did the right thing and what was needed to do. Please, no one deserves to be treated like this. I remained professional and pulled a "Chris Rock," by not retaliating. This is not an ethical or moral business. Spend your hard-earned money for a formal event with a respectful business that is actually legitimate. This company is not it! I wish I could upload the screenshots here via TrustPilot.

I ordered a mermaid prom dress match 14t, didn't receive till April 11. Paid $200 for the dress to be stiff and the rhinestone hanging off and it's not the right color. I contacted them immediately for a 50% refund because of their labor. They told me to get it fixed at a local tailor as if I had time. They do contact you quickly but come up with every excuse not to refund my money.

This company is a joke. Their website says that you will receive your product within 22 days, but they can't give me an exact date. Their customer service is awful and they will take your money from you. I have requested a refund since it has been over the amount of time for me to receive my daughters prom dress. They only want to give me a percentage. They are thieves and should be banned from selling anything. I am still fighting for my money because they owe me my money. This company is a scam and I will make sure everyone knows. Now my daughter is out a prom dress and I am out money. BAN THIS COMPANY!! THIEVES!!

Beautiful looking, however if you a full figure lady asking to customize the dress of desire. My advice order 2 to 3 size bigger rather than customizing it with them. Then take it to a hometown seamstress for alterations

Be forwarned, this company does not accept returns because they say the dresses are “custom“. The material is very cheap and the dresses look cheap as well.

I purchased a dress for my daughter and paid $170.00. Shipping was pretty fast. Open and dress and it was nothing as pictures with missing sequins and a tear in the seam. Contacted Ladyprom and I was asked to have the dress fixed locally. I explained to them I was not having the dress fixed and I wanted a refund. They plainly did not want to refund. Would not give me a rerun address. They offer me $40 and for me to keep the dress to donate. Thankfully I paid with PayPal and I opened a complaint with them and PayPal a month later returned my money - shipping which was 27.00. I realized fast that this business was a scam. They will not refund your money for any reason on any purchase and the dresses are very cheap made.