LadypromdressReviews of ladypromdress.com

Thanks for messing up my wedding dress this was the most important day of my life getting married March 19th less then a month away and I have no dress I spent almost 300 dollars on this dress and it looks nothing like the pic some of the dress was big some parts was to big and to long I wish I could show yall what it was pose to look like and what they sent me I'm very upset and very very disappointed please don't order from them if it's going to be something important like your wedding jus wasted money I can't even get back

DO NOT ORDER FROM THIS COMPANY. Unfortunately, my daughter did not look at all the reviews prior to ordering. She placed the order and then we started getting the emails from the company. The emails included confirming the details on the dress, wanting us to expedite shipping, etc. Most of the emails did not make sense and that was our first concern. Our second concern came when they continued to charge additional amounts on our credit card. I asked that I get refunded my full amount and the order be cancelled. The company has refused. Since I then saw all of the previous complaints on the company, I decided to report them to the Federal Trade Commission since this company is operating out of the United States. I would highly recommend others that have had issues, to do the same.

Dress came in a resaonable time. Thats it! Do not, I REPEATDO NOT ORDER FROM THIS COMPANY!!! I ordered a beige dress, they sent me white. I ordered size 18 they sent 14. I can not fit my wedding dress. I wont even bother sending it back because you wont get a refund. Money just gone. Horrible site😡

The dress I received is a poorly made version of the picture. Sequins are all over my floor just from trying it on. Website says you can return within 14 days if it's damaged but they lie. They want to charge me $80 in shipping and then cost of material and labor so my "refund" would be pennys on the dollar. The dress is scratchy. They had asked me for measurements to customize but I declined because they wanted me to pay more through PayPal so the dress is too big on top of everything else!

DO NOT USE THIS COMPANY!!!! WHAT YOU SEE IS NOT WHAT YOU GET!! NO REFUNDs!!! I recently ordered a dress from the website in a 16w using the standardized sizing chart. The company will automatically ask you to send your measurements. This will allow them to say your dress was customized and you will not be able to receive a refund if you are dissatisfied with your dress. Secondly if you try on your dress and it doesn’t fit… you are not entitled to a refund because you tried it on. Thirdly it’s not the dress on the picture. The quality is poor and not well made. Lastly the dress smells horrible. I was informed by the company to hang it up and allow it to air out.

Absolutely horrible service . I sent my daughter's exact measurements dress still came in to long and with a bunch of extra material at the bottom of the dress that goes no where .it's not the same dress we thought we were ordering the whole top is made of flowers on the one they sent us but not on the picture. The flowers were falling off the dress right out of the bag . I informed the company of all of this and they said they can't do a refund because it was custom made in my daughter's size . But if I insisted I could send the dress back and they would refund 45% of my money the other 30% for fabric cost 25% for workmanship they would get to keep plus the dress ( imagine that ) .They sure know how to scam you out of your money .

Dress is beautiful! They kept in contact with me the whole time about my exact sizing, and were so helpful !!! I have never sized myself before, so it was great they sent me a step by step video how to do so!

Danny emailed me to double check about measurements and when the dress came , it was perfect! I felt the quality was well worth what I paid . The dress was gorgeous on my daughter. Thanks so much