Linda T.
As a retiree I am appalled to admit it
As a retiree I am appalled to admit it. I waited 55 minutes to pick up a specimen container for c- diff after using the express sign in kiosk. I witnessed the sign in desk turn away 7 clients for drug screens and lab work because they were too busy, and only 3 people were in the waiting room. A woman who signed in 40 minutes after me for an appt for lab work at 12:30 was called to the desk prior to me, but she spoke up saying 3 people were here before her why was she called, and then they then called me gave me my 2 specimen bottles and I left. The service center was on Lee blvd in Lehigh Acres Florida. Worst service center I have ever seen. I usually go to one at Walgreens on colonial blvd further away but great service, friendly staff and staff that cares. Lee blvd staff must hate their jobs because they certainly do not care about patients at all, since everyone was told to come back tomorrow or make another appointment elsewhere VERY DISAPPOINTING SERVICE AND BAD EXAMPLE OF CUSTOMER SERVICE


