LabReviews of labcorp.com

Horrible telephone service system. People answer by saying "hello". Long wait times, confusingcommunications, client services left a message and left the incorrect phone number for returned call. Will try to avoid LabCorp for IHC needs,

Results on lab work take forever. Before they bought the lab at my hospital I received my results ln 3 to 4 hours. Which is critical to me since I'm a kidney transplant recipient. It now has been over 24 hours and nothing . I'm hoping to see if the other hospital in my area does not use Labcorp if they do not I will start going there to avoid this again. The shame is the good people at my current lab location are now employed by this evil conglomerate of a company. I will miss seeing them if I change lab location.

These Labcorp's in Salisbury, MD (all of them) are severly understaffed, overworked and the wait times are ridiculous. Labcorp HQ needs to add employees at these offices cause ive been to many other Labcorp's and these are the worst.

Poor and unprofessional service. Said they didn't get the order for my service from my Dr., I called the Dr. at the desk in the Labcorp, the Dr.'s office said they sent it when I made the appointment and twice, again, on the day of the appointment. After the Dr.'s sent it, the bad-customer service rep behind the desk, didn't know where to look for the "order" in the inbound email/ fax. Plus, the rep spoke in a very angry tone and told me to sit down, I asked "did you get the order from the Dr., I'm on the phone with them right now. I need to get this done and go back to work. Poor service for a service that should be an IN and Out type of thing with blood samples and drug tests. VERY UNPROFESSIONAL.

Heathcare professionals, be cautious when performing a specimen drop off at the 1106 Alston Ave, Fort Worth LabCorp location. There is an employee who has now twice raised her voice in a highly unprofessional manner at me while attempting to drop off a patient specimen. The first time it happened I shrugged it off as her having a bad day. Now that it has happened again, I feel the need to warn the company management and others of this employee. She demonstrated an aggressive and berating tone that exceeded the need of the situation. The experience ended with what I perceived to be an intentionally intimidating stare before another employee stepped in. Overall these experiences have made the experience at this LabCorp highly unpleasant and troubling. I do not think this particular employee represents the overall culture of the company but this experience should be scrutinized.

Worst company I have ever had to deal with. Don't even bother calling the billing department because when the agent makes adjustments and tells you "it's fixed" corporate rejects it and keeps threatening you.

Absolutely awful experience with this company every time I need lab work done, they keep going at me with these surprise bills even though my insurance remained unchanged and I know they take my kind of insurance too! They tried to make me pay over $800+ for a bloodwork a DOCTOR needed, just terrible and flat out evil. They're sadly the only lab that my clinic works with which makes it 10× worse

waited 30min. they lost my electronic order. had to resend while i was there. front desk woman was obnoxious and rude. insisted i didnt check in on the electronic check in and asked me to do it again. if you dismiss her rudeness, i was a customer fwiw, i dont have any confidence in the outcome. what a poorly operated business. stay away