Naz B.
I went to lab corp in foot hill ranch…
I went to lab corp in foot hill ranch today 1★ — “I booked a 9:00 AM lab appointment for my 80-year-old mother. When we arrived there was only one staff member on duty who was doing check-in and drawing blood — they were visibly overwhelmed, which caused long delays and mistakes. My mother had to wait standing and the front-desk process was chaotic; we received poor customer service and no proactive communication about the delay. This is unacceptable for care that involves elderly patients. If this business values patient safety and dignity, they need to staff appropriately and train front-line staff to manage vulnerable patients. I will not return unless I’m assured of better staffing and processes.”I never ever back to this location


