FlatFairReviews of la.flatfair.com

I've been trying to order a table set and every time I put in my card info it said error I tried three different valid cards and all the same I called to get them to help and they said that can't take a payment over the phone so how do I order then????

Bought a kitchen table over a week ago and they emailed back needing verification of my shipping address because it was different then my billing. Once I had them change my shipping address (I think) I have yet to get verification on when or where my item is being shipped. They don't answer the phone or my emails. Horrible customer service and I am honestly unsure if I am receiving my kitchen table that I bought or not.

I order a bed was not in Stock so I waited to it was in Stock got a email saying my Bunk bed will be ship I didn't order no damn Bunk Bed smh no one pick up the phone horrible service

I ordered a bed 3 weeks ago and have not received it! Emailed a delivery date and it was never delivered. Now I am going through my credit card company to ensure I receive a full refund!!!! Company said I received it today on this website and I have not, nor have I received any response to my emails inquiring on my order!!!!! Where's the order Steven?????? I've called their telephone number and no one answers!!!!

I placed order 100030835 2 months ago but still have not received my furniture. At least they never charged me for it, but they shouldn't keep the order pending if they do not have the product in stock. Waste of my time.

I wish I could give zero stars!!! Please please never buy from this place!!!! Worse experience of my ENTIRE LIFE! I paid 1,300 for my daughters bed and when they came to delievery it... it took the men 4 hrs and two trips to Home Depot to tell me they can't put it together and to call their boss. REALLY???? I emailed thousands of times since, called a hundreds of times as well to be told someone will call me back Or just plain hung up on. It's been over a month and my daughter has no bed to sleep in. Not one single person called me to update me or even apologize. Unacceptable !!!!!!! This company needs to be shut down. I'm calling the better Business Bureau!!! Please beware. Thank god my credit card company disputed the payment. Imagine if I paid cash???? Ughhhh NEVER AGAIN!!!! Beware

Shipping sucks i always buy online but this has been the most frustrating service ever. Never will i buy from them again.

This company sent me moldy furniture (and I am SEVERELY ALLERGIC to mold)! The boxes were filthy & musty & dirty. I was hoping it was just the boxes that were in that condition, but EVERYTHING was moldy & musty! There was visible mold under the chair cushions. The wood itself was permeated with mold (along with a very strong chemical) smell. Even the directions for putting them together was musty. This was the POWELL TEAL BLUE WILLOW 6 PIECE DINING SET (which looks beautiful, but is totally unusable in this condition). Apparently, the Powell company said they would replace the seat cushions, but nothing else. But the ENTIRE SET needs to be replaced! I have begged them to get this out of my apartment, as it's making me ILL! For days now, I have had to live outside of my apartment, and eat outside of my apartment, because it's making me ill! I asked them if I can at least put this out on my balcony to get it out of my apartment, but they wont respond. My credit card company said FlatFair would refund the money, but now FlatFair is saying they wont. I just want this toxic & contaminated furniture OUT OF MY APARTMENT!!! And I want my money back from this debased company!!! DO NOT BUY FROM THIS COMPANY!!! SAVE YOUR MONEY!!!